General Service Agreement
1. Scope of Services
Cutting Edge Aerials (“Company”) agrees to provide the professional drone photography, videography, aerial imaging, marketing media, and related services described in the project proposal, estimate, invoice, or other written agreement between the Company and the Client.
Services may include, but are not limited to:
- Real estate photography and videography
- Commercial property marketing
- Construction progress documentation
- Custom aerial photography and videography
- Sporting event coverage
- Team and venue promotional media
- Boat and yacht photography and videography
- Marina and waterfront marketing
- Tourism and hospitality media
- Social media content
- Business promotional content
- Property documentation
- Other mutually agreed media services
The specific scope of work, deliverables, schedule, and pricing shall be as agreed upon by both parties before services begin.
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2. FAA Compliance
All drone operations are performed by an FAA Part 107 Remote Pilot and conducted in accordance with applicable Federal Aviation Administration regulations.
Flights are subject to:
- Weather conditions
- Airspace restrictions
- Temporary Flight Restrictions (TFRs)
- Local regulations
- Safe operating conditions
- Pilot discretion
The Company reserves the right to modify, postpone, or cancel any flight that cannot be conducted safely or legally.
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3. Scheduling & Weather
Drone operations are weather dependent.
Appointments may be rescheduled due to:
- Rain
- High winds
- Lightning
- Low visibility
- FAA restrictions
- Equipment malfunction
- Unsafe site conditions
- Circumstances beyond the Company’s reasonable control
When possible, appointments will be rescheduled at the earliest mutually convenient time.
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4. Client Responsibilities
The Client represents and warrants that they have the legal authority to authorize photography, videography, and drone operations at the project location.
The Client agrees to obtain any required permissions from:
- Property owners
- Homeowners’ associations
- Venue operators
- Marina operators
- Property managers
- Event organizers
The Client agrees to provide safe access to the property or event and to disclose any known restrictions that may affect the project.
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5. Pricing & Payment
Pricing is based upon the agreed scope of work.
Final pricing may vary based upon:
- Property size
- Travel distance
- Flight complexity
- Airspace restrictions
- Project duration
- Editing requirements
- Additional requested services
Payment shall be made according to the invoice issued by Cutting Edge Aerials unless otherwise agreed in writing.
Projects may require payment before services are performed or before final media is delivered.
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6. Deliverables
Deliverables may include:
- Edited photographs
- Drone video
- Ground photography
- Promotional videos
- Marketing content
- Social media content
- Property documentation
- Digital downloads
- Cloud storage delivery
Deliverables vary depending upon the purchased service.
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7. Editing & Revisions
Basic editing is included unless otherwise specified.
Reasonable revisions are included within the agreed scope of work.
Additional revisions or requests beyond the original scope may be billed at the Company’s current rates.
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8. Copyright & License
Unless otherwise agreed in writing, all photographs, videos, digital files, and other media created by Cutting Edge Aerials remain the intellectual property of the Company.
The Client receives a non-exclusive, non-transferable license to use the delivered media for its intended purpose.
The Client may not sell, sublicense, transfer, or redistribute the media without prior written permission from the Company.
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9. Marketing & Portfolio Use
Unless the Client requests confidentiality in writing before the project, the Client grants Cutting Edge Aerials permission to use completed photographs and videos for:
- Portfolio
- Website
- Social media
- Advertising
- Marketing materials
- Demonstration of services
Clients requesting confidentiality should notify the Company before services are performed.
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10. Limitation of Liability
The Company shall not be liable for delays, missed opportunities, or inability to perform services resulting from:
- Weather
- FAA restrictions
- Government regulations
- Equipment malfunction
- Property access limitations
- Acts of God
- Circumstances beyond the Company’s reasonable control
The Company’s total liability arising out of this Agreement shall not exceed the amount paid by the Client for the services giving rise to the claim.
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11. File Storage
Project files will generally be retained for approximately ninety (90) days following delivery.
Clients are responsible for downloading and backing up their media promptly after delivery.
Long-term archival storage may be available upon request and may be subject to additional fees.
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12. Cancellation & Rescheduling
Appointments cancelled within twenty-four (24) hours of the scheduled service may be subject to a cancellation fee.
If the Company cancels due to weather, safety concerns, or FAA restrictions, reasonable efforts will be made to reschedule the appointment.
Completed work is non-refundable.
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13. Indemnification
The Client agrees to indemnify and hold harmless Cutting Edge Aerials, its owners, employees, contractors, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising out of:
- The Client’s lack of authority to authorize services;
- Inaccurate information provided by the Client;
- The Client’s failure to obtain necessary permissions;
- The Client’s misuse of delivered media;
- Any third-party claims arising from the Client’s use of the media, except to the extent caused by the Company’s negligence or willful misconduct.
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14. Force Majeure
The Company shall not be liable for any delay or failure to perform its obligations when such delay or failure results from events beyond its reasonable control, including but not limited to severe weather, natural disasters, acts of government, FAA restrictions, labor disputes, power outages, equipment failures, or other unforeseen circumstances.
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15. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
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16. Entire Agreement
This Agreement, together with any accepted proposal, estimate, invoice, or written amendment signed by both parties, constitutes the entire agreement between the Client and Cutting Edge Aerials regarding the services provided and supersedes all prior discussions or understandings relating to those services.
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17. Severability
If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
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18. Electronic Signatures
The Client agrees that an electronic signature shall have the same legal force and effect as an original handwritten signature and that this Agreement may be executed electronically.