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CPA Saint-Laurent Communication Survey
Thank you for taking the time to answer our communication survey. Our goal is to improve how we communicate with you, and your answers will help shape how we do it. The survey is anonymous and takes about five to eight minutes. If you have any questions, email us at cpastl.benevole@gmail.com
Demographic
Are you… (select one)
*
Parent/Guardian
Skater (18 years old and over)
Coach
Community member at large (non-member or 2nd club)
General Satisfactions
Overall, how satisfied are you with how the club communicates with you?
*
Very dissatisfied
1
2
3
4
Very satisfied
5
1 is Very dissatisfied, 5 is Very satisfied
Do you agree or disagree with the following statement?
*
Rows
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
I feel well informed by the club.
Email
How satisfied are you with the club's email communications?
*
Very dissatisfied
1
2
3
4
Very satisfied
5
1 is Very dissatisfied, 5 is Very satisfied
When you receive an email from the club, what do you most often do? (Select One)
*
Read it fully
Skim it quickly
Save it to read later
Open it but don't really read it
Rarely or never open it
Do you agree or disagree with the following statement?
*
Rows
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
The content of the emails I received is relevant to me.
The emails I receive from the club are clear and easy to understand.
The club will be introducing a monthly newsletter in the 2026-2027 season. What type of content would you like to see on the club’s newsletter?
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Skater achievements and results
Special event announcements and reminders
Program registration announcements and reminders
Behind-the-scenes/practice moments
Club news and updates
Photos and videos from competitions and galas
Tips and educational content (ex: how to tie skates)
Volunteer and community highlights
Other
Do you have any suggestions for how we could improve our emails?
Website
How satisfied are you with the club's website?
*
Very dissatisfied
1
2
3
4
Very satisfied
5
1 is Very dissatisfied, 5 is Very satisfied
Do you agree or disagree with the following statement?
*
Rows
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly Agree
The content on the club website is clear and easy to understand.
I can easily find the information I am looking for on the club website.
Do you have any suggestions for how we could improve our website?
Social Media
Are you aware that the club has a Facebook? (select one)
*
Yes, and I follow
Yes, but I don't follow
No, I didn't know
If you don't follow us, why not? (select multiple)
*
Didn't know we had a Facebook
Not active on Facebook
Don't find the content interesting
Prefer to get info another way
Just haven't gotten around to it
What type of content would you like to see from the club social media? (select multiple)
*
Skater achievements and results
Special event announcements and reminders
Program registration announcements and reminders
Behind-the-scenes/practice moments
Club news and updates
Photos and videos from competitions and galas
Tips and educational content (ex: how to tie skates)
Volunteer and community highlights
Other
Submit
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