Privacy Policy & Terms Agreement

🔒 Privacy Policy

Information We Collect

When you visit our website or interact with Dream Haven Homestead, we may collect information including:

Name
Email address
Phone number
Billing information (processed securely through our payment provider)
Reservation information
Order history
Messages or inquiries you send us

We may also automatically collect limited technical information such as:

IP address
Browser type
Device type
Operating system
Website pages visited
Referral sources
Cookies and website analytics

How We Use Your Information

Your information may be used to:

Process purchases and reservations
Communicate about your orders
Respond to questions and customer support requests
Send newsletters or product updates if you subscribe
Notify you of product availability or upcoming hatches
Improve our website and customer experience
Detect fraud or unauthorized activity
Comply with legal obligations

Payment Security

Payments are processed through trusted third-party payment providers.

Dream Haven Homestead does not store your full credit card or payment information.

Email Communications

If you choose to join our email list, you may receive:

Hatch announcements
Product updates
Seasonal releases
Educational articles
Promotions
Business news

You may unsubscribe at any time by using the unsubscribe link included in our emails.

Cookies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Enhance your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share information only with trusted third-party service providers who help us operate our business, including:

Payment processors
Website hosting providers
Email marketing services
Reservation and form providers
Shipping providers (when applicable)

These providers receive only the information necessary to perform their services.

Third-Party Websites

Our website may contain links to third-party websites, affiliate partners, or recommended resources.

Dream Haven Homestead is not responsible for the content, security, or privacy practices of those websites.

We encourage you to review their privacy policies before providing personal information.

Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information.

However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our website is intended for users who are at least 13 years old.

We do not knowingly collect personal information from children under the age of 13.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your personal information where legally permitted
Opt out of marketing communications

Please contact us if you wish to exercise these rights.

📄 Terms & Conditions

Acceptance of Terms

By using this website or purchasing products from Dream Haven Homestead, you agree to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of the website.

Product Availability

Many of our products are:

Small-batch
Handmade
Seasonal
Limited in quantity

Availability may change without notice.

We reserve the right to discontinue, modify, or limit products at any time.

Pricing

Prices are subject to change without prior notice.

Applicable taxes will be collected where required by law.

Orders

Dream Haven Homestead reserves the right to refuse, cancel, or limit any order if necessary, including orders involving pricing errors, suspected fraud, inventory shortages, or other unforeseen circumstances.

If an order must be canceled after payment has been received, any eligible refund will be processed according to our Refund Policy.

Digital Products

All digital products are:

Delivered electronically
Licensed for personal use only
Protected by copyright
Not eligible for resale, redistribution, sharing, copying, or commercial use

Due to their immediate availability after purchase, all digital product sales are final and non-refundable.

Intellectual Property

Unless otherwise stated, all content on this website is owned by Dream Haven Homestead.

This includes, but is not limited to:

Articles
Blog posts
Educational guides
Digital downloads
Product descriptions
Logos
Branding
Images
Graphics
Photographs
Videos
Printables
Website design and written content

No content may be copied, reproduced, modified, distributed, republished, or used for commercial purposes without prior written permission.

User Conduct

By using this website, you agree not to:

Violate any applicable laws
Attempt unauthorized access to our website or systems
Copy or misuse website content
Upload malicious software or harmful code
Interfere with website functionality

Third-Party Services

Our website may integrate with third-party services for payments, email communications, forms, analytics, or affiliate partnerships.

Your use of those services may also be governed by their individual terms and privacy policies.

Policy Updates

Dream Haven Homestead reserves the right to update these policies at any time.

Changes become effective immediately upon publication on this page.

We encourage visitors to review these policies periodically.

Limitation of Liability

To the fullest extent permitted by law, Dream Haven Homestead shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:

Use of this website
Product purchases
Digital downloads
Educational articles
Affiliate recommendations
Gardening results
Incubation results
Animal care decisions
Product misuse
Allergic reactions to ingredients not disclosed to us before purchase
Delays caused by weather, supply shortages, shipping providers, or circumstances beyond our reasonable control

Customers assume responsibility for the proper handling, storage, use, and care of any products purchased.

Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable law.

Contact Us

If you have questions regarding this Privacy Policy or these Terms & Conditions, please contact us using the contact information or contact form provided on our website.

Thank you for supporting Dream Haven Homestead. We appreciate your trust and the opportunity to be part of your homesteading journey.