Gingin Aquatic Centre - Community Feedback Survey
To gather community insights to help shape the 2026/27 season
About You
How often did you visit the Gingin Aquatic Centre during the 2025/26 season?
Daily
Several times per week
Weekly
Fortnightly
Monthly
Only a few times
I did not visit this season
Who do you usually visit the Centre with? Select all that apply.
By myself
With children
With family
With friends
With a school or community group
Operating Hours
How satisfied were you with the Centre's Operating hours this season?
Rows
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Satisfaction
Which operating hours would best suit your needs next season? Select all that apply.
Earlier weekday opening (e.g. 6:00am)
Later weekday closing (e.g. 7:00pm)
Earlier weekend opening (e.g. 10:00am)
Later weekend closing (e.g. 7:00pm)
Current hours are suitable
Please share any specific suggestions regarding operating hours.
Kiosk Services
How important is it to you that the kiosk is open all season?
Rows
Not Important
Somewhat Important
Important
Very Important
Importance
What type of kiosk items would you like to see available? Select all that apply.
Cold drinks
Coffee/tea
Healthy snacks
Hot food option
Ice creams
Swim accessories (e.g. goggles, caps, sunscreen)
Other
Any additional feedback about kiosk services?
BBQ & Facility Use
Did you use the BBQ facilities this season?
Yes
No
I didn't know they were available
How would you rate the condition and usability of the BBQ and outdoor areas?
Rows
Poor
Fair
Good
Excellent
I did not use these facilities
BBQ
Outdoor Areas
What improvements would you like to see for the BBQ or outdoor areas?
Birthday Parties
Did you use the Centre to celebrate birthday parties?
Yes
No
I didn't know this was available
Considering for the future
If yes, how satisfied were you with the experience?
Rows
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Satisfaction
Any additional feedback about birthday parties?
Events at the Gingin Aquatic Centre
Have you attended any event/s held at the Gingin Aquatic Centre (e.g. community days, swim meets, themed activities etc.)
Yes
No
I wasn't aware events were held
If yes, which event(s) did you attend?
Any additional feedback on events?
Customer Service & Experience
How would you rate the customer service provided by staff this season?
Rows
Poor
Fair
Good
Excellent
Customer Service
Please rate the following aspects of your experience:
Rows
Poor
Fair
Good
Excellent
Water Quality
Cleanliness of Facilities
Safety and Supervision
Communication and Signage
Overall Atmosphere
If you wish to, please share any particularly positive or negative interactions with staff of note.
Programs & Activities
Which programs are you most interested in for next season? Select all that apply.
Lap swimming
Recreational swimming
Learn-to-Swim
Squad
Aqua fitness
School programs
Community events
Other
Access & Affordability (KidSport)
Would you support the Shire of Gingin offering an option for families to apply for KidSport assistance as part of the Gingin Aquatic Centre registration process?
Yes, this would be very helpful
Yes, but only as an option link or information
No, I don't think it's necessary
I'm not sure / I need more information
If you or your family would benefit from KidSport assistance, would you use this option if it were available at the Centre?
Yes
Possibly
No
Not applicable to me
Any comments about KidSport or financial accessibility for families?
Final Thoughts
What's one improvement that would most enhance your experience next season?
Any other final comments or suggestions?
Submit
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