Important Information
Requests are reviewed through an internal triage process to ensure participation opportunities are meaningful, appropriate, and aligned with our service scope, values, and best practice standards. We also consider current service capacity and the timing of other consultations to avoid duplication, consultation fatigue, and competing engagement activities
Research requests may be subject to assessment by our Research Review Committee and a separate application process will apply.
All consultations must “close the loop,” by ensuring participants receive feedback on the outcomes, decisions, and impacts resulting from their participation.
headspace and Lives Lived Well are unable to develop documents, surveys, promotional materials, or other consultation resources on behalf of requestors. All materials must be provided prior to the participation activity for review. We reserve the right to decline requests where materials are incomplete, inaccurate, not appropriately formatted, or otherwise not fit for purpose, including where they do not contain the information required to support meaningful participation
Please allow up to four weeks for your request to be reviewed and a response to be provided.