• Privacy Policy

  • Hootenanny Abby ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
    This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
    By using our website, enrolling in a program, subscribing to our email list, or otherwise interacting with us, you agree to this Privacy Policy.

  • 1. Information We Collect

  • Depending on how you interact with us, we may collect the following information:

  • Personal Information

    • Name
    • Email address
    • Phone number (if voluntarily provided)
    • Billing information (processed through a secure third-party payment processor)
    • Mailing address (if voluntarily provided)

  • Program Information

  • When you register for a class, workshop, or program, you may voluntarily provide information such as:
    • Health-related goals
    • Program interest forms
    • Questionnaire responses
    • Feedback surveys
    • Communications with us
  • You should only provide information that you are comfortable sharing.

  • 2. How We Use Your Information

  • We may use your information to:
    • Deliver educational programs and services
    • Process registrations and payments
    • Send program updates and reminders
    • Respond to questions and customer support requests
    • Deliver newsletters and educational emails
    • Improve our website, programs, and services
    • Notify you about future offerings you may be interested in
  • We do not sell your personal information.

  • 3. Email Communications

  • If you subscribe to our email list, you may receive:
    • Educational content
    • Nervous system resources
    • Workshop announcements
    • Program updates
    • Business news
    • Promotional emails
  • You may unsubscribe at any time by clicking the unsubscribe link included in every email.

  • 4. Payment Information

  • Payments are processed through secure third-party payment providers.
    The Company does not store complete credit card or payment information on its own servers.
    Please refer to your payment provider's Privacy Policy for information regarding how your
    payment information is handled.

  • 5. Third-Party Services

  • We use trusted third-party services to operate our business.
  • These services may include:
    • Mailchimp (email marketing)
    • Google Meet (live online meetings)
    • Google Forms (interest forms and questionnaires)
    • Google Workspace (email and document management)
    • YouTube (hosting educational videos)
    • Website hosting provider
    • Payment processor (such as Stripe or Square)
  • These third-party providers maintain their own privacy policies and security practices.

  • 6. Cookies & Analytics

  • Our website may use cookies and similar technologies to:
    • Improve website performance
    • Understand visitor behavior
    • Measure website traffic
    • Enhance user experience
  • You may disable cookies through your browser settings, although some website features may not function properly.

  • 7. Confidentiality Within Programs

  • Reasonable efforts are made to encourage confidentiality among participants in live programs.
  • However, because programs involve multiple independent participants, confidentiality cannot be absolutely guaranteed.
  • Participants are required to sign a separate Community Participation Agreement regarding confidentiality and respectful participation.

  • 8. Data Security

  • We take reasonable administrative, technical, and organizational measures to protect the information you provide.
  • However, no method of electronic transmission or internet storage is completely secure.
  • Accordingly, we cannot guarantee absolute security of your information.

  • 9. Data Retention

  • We retain personal information only for as long as reasonably necessary to:
    • Provide requested services
    • Maintain business records
    • Comply with legal obligations
    • Resolve disputes
    • Enforce agreements
  • When information is no longer needed, we will make reasonable efforts to securely delete or anonymize it.

  • 10. Your Rights

  • Subject to applicable law, you may request to:
    • Access your personal information
    • Correct inaccurate information
    • Update your information
    • Request deletion of your information
    • Withdraw consent for marketing communications
  • Requests may be submitted using the contact information below.

  • 11. Children's Privacy

  • Our programs and website are intended for individuals who are at least 18 years of age.
  • We do not knowingly collect personal information from children under 18.
  • If we become aware that information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete that information.

  • 12. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.
  • The most current version will always be posted on our website with the updated Effective Date.
  • Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.

  • 13. Contact Information

  • If you have questions about this Privacy Policy or how your information is handled, please contact:
  • Abby Lopac
  • Hootenanny Abby
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