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Service Contract Cancellation Request/Client Exit Survey

Service Contract Cancellation Request/Client Exit Survey

We are sorry to see you go, but we want to make your transition as smooth and straightforward as possible. Please complete this brief form to initiate the cancellation of your AkinCare services. Your feedback is invaluable to us—it helps us understand how we can improve our care and support for future clients.Once submitted, a member of our team will review your request, confirm your final service date in accordance with your service agreement, and reach out to finalize any remaining details.
6Questions
  • 1
    Please provide the client's details and your requested final date of service so we can accurately locate your account and begin the transition process.
    Please Select
    • Please Select
    • Myself
    • Someone Else
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  • 2
    Please provide your details, if you are completing this form on behalf of someone else.
    Please Select
    • Please Select
    • Spouse
    • Parent/Guardian
    • Plan Co Ordinator
    • Plan Nominee
    • Other
    Please Select
    • Please Select
    • Yes
    • No
    Press
    Enter
  • 3
    We are always working to enhance our support. Please let us know the primary reason for your departure so we can better understand your circumstances and our areas for growth.
    Please Select
    • Services are no longer required (e.g., recovery, change in personal circumstances)
    • Relocation out of AkinCare's service area
    • Financial reasons / funding changes
    • Transitioning to a different service provider
    • Dissatisfaction with care or service quality
    • Dissatisfaction with administrative or communication processes
    • Client has passed away or moved to full-time residential care
    • Other (please specify)
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  • 4
    Please use the emoji slider to rate your satisfaction with the following four areas of your AkinCare experience
    Quality Of Your Support Worker
    Scheduling and Reliability
    Office Communication and Support
    Overall AkinCare Experience
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  • 5
    Your candid feedback is vital to our team. Please take a moment to share what went well during your time with us and where we can improve our standards of care for future clients.
    Please Select
    • Please Select
    • 1 - Absloutely
    • 2 - Possibly
    • 3 - Maybe
    • 4 - Probably Not
    • 5 - Not at all
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  • 6
    Please review the statement below and confirm your acceptance
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    Enter
  • Should be Empty:
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