HSD Jets USA Support Request Form
Tell us what you need help with and upload any relevant details so our team can respond by email.
Customer Information
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Preferred Contact Method
*
Email
Phone
Request Details
Request type
*
Product question
Technical support
Replacement parts
Order or shipping help
Warranty request
Return request
Dealer or business inquiry
Other
Aircraft model
Aircraft version
Order number
Purchase date
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Retailer purchased from
Description of the issue or question
*
Technical Information
Request Type
*
Please Select
Product
Technical
Warranty
EDF or Turbine Configuration
Radio Brand and Model / Radio and Receiver Used
Receiver
Battery Specifications (cell count and capacity)
Has the aircraft been flown?
Yes
No
Has the aircraft been crashed or damaged?
Yes
No
Has the aircraft been modified?
Yes
No
Troubleshooting Already Completed
Uploads
Photos of the affected area
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of
Photos of the required part
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Videos
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Receipt or proof of purchase
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Supporting documents
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of
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