Employer and Industry Feedback Form
HPA Training Pty Ltd - RTO 41018. HPA Training values feedback from employers, supervisors and industry representatives. Feedback helps confirm training remains relevant to current workplace practices and identify opportunities to improve courses, resources, assessment processes and learner support. Completion is voluntary and respondents may remain anonymous, but contact details allow follow-up.
Course and Respondent Details
Course/Unit of Competency
*
Date (DD/MM/YY)
*
Learner/Worker Name
Company Name
*
Respondent Feedback
*
Employer
Workplace supervisor
Site representative
Industry representative
Other with details
Respondent Name
Position/Title
*
Email
*
example@example.com
Phone No.
*
Please enter a valid phone number.
Format: (000) 000-0000.
May HPA Training contact you to discuss your feedback?
*
Yes
No
Preferred Contact Method
Email
Phone
Workplace Observation
Have you observed the learner/worker applying the skills covered by the training?
*
Yes directly
Yes through workplace reports or supervisor feedback
Not yet
Unable to comment
How soon after completing the training was the learner/worker observed?
*
Within one month
One to three months
More than three months
Unable to comment
Learner or Worker Performance
The learner/worker applied workplace health and safety requirements appropriately
Strongly disagree
Disagree
Agree
Strongly agree
Unable to comment
The learner/worker followed workplace procedures and instructions
Strongly disagree
Disagree
Agree
Strongly agree
Unable to comment
The learner/worker communicated effectively with supervisors and other workers
Strongly disagree
Disagree
Agree
Strongly agree
Unable to comment
The learner/worker used relevant equipment safely and appropriately
Strongly disagree
Disagree
Agree
Strongly agree
Unable to comment
The learner/worker showed improved confidence after completing the training
Strongly disagree
Disagree
Agree
Strongly agree
Unable to comment
The training helped prepare the learner/worker for relevant workplace tasks
Strongly disagree
Disagree
Agree
Strongly agree
Unable to comment
Training Relevance and Quality
The practical activities were relevant to the work performed in industry
Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
The equipment and resources used were suitable for the training
Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
The learner/worker seemed well prepared to take on the workplace tasks without direct supervision
Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
The learner/worker still needed guidance and demonstration to undertake the work tasks
Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
Information provided by HPA Training was clear and accurate
Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
HPA Training communicated effectively with our organisation
Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
Overall, the training met our organisation's needs
Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
Industry Relevance
Are there any current workplace practices, equipment, technology, safety requirements or industry changes that HPA Training should consider?
Are there any skills that should receive greater emphasis during training or assessment?
Are the facilities, equipment and resources used by HPA Training consistent with current industry expectations?
Yes
Partly
No
Unable to comment
Please provide details where applicable.
General Feedback
What aspects of the training were most effective?
What could HPA Training improve?
Do you have any additional comments or suggestions?
Would you recommend HPA Training to other employers or workers?
Yes
No
Unsure
Would your organisation consider using HPA Training again?
Yes
No
Unsure
Concerns and Follow-up
A formal complaint can be submitted through HPA Training's complaints process. Information is available in the Student Handbook, Complaints and Appeals Policy or at www.hpatraining.com.au.
Would you like HPA Training to contact you about a concern raised in this form?
*
No
Yes
Please provide a brief description.
Privacy Notice
The information provided in this form will be used for quality assurance, industry engagement and continuous improvement purposes. Feedback may be summarised and discussed during governance and compliance reviews. Personal information will be managed in accordance with HPA Training's Privacy Policy and will only be accessed by authorised personnel.
Thank you for helping HPA Training maintain relevant, safe and high-quality training.
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