Health Club of the Year Award 2026 Nomination Form
The Health Club of the Year Award recognises a health club that has demonstrated excellence in delivering outstanding fitness, health and wellbeing experiences for its members and community.This award celebrates health clubs that combine exceptional customer service, innovative programming, professional staff, operational excellence and a strong commitment to improving health outcomes. Recipients demonstrate leadership in member engagement, inclusive participation, continuous improvement and creating welcoming environments where people of all abilities can achieve their health and wellbeing goals.The award acknowledges facilities that set the benchmark for excellence in health club operations within the aquatic and recreation industry.
Nominator's Full Name
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First Name
Last Name
Nominator's Email Address
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example@example.com
Nominee's Full Name
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First Name
Last Name
Nominee's Email Address
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example@example.com
Nominee's Health Club Name
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Nominee's Organisation Name
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Is the Nominee a current ARI NSW Member?
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Yes
No
Unsure
Member Experience and Engagement
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Describe how your health club delivers an exceptional member experience that encourages long-term participation and wellbeing. Consider customer service, member onboarding, retention, personalisation, community culture, communication, member feedback and member success. How do you create an environment where members feel welcomed, supported and motivated?
Programs and Health Outcomes
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Describe how your health club delivers innovative fitness and wellbeing programs that improve member outcomes. Consider group fitness, personal training, rehabilitation, older adults, youth fitness, inclusive programs, wellness initiatives, behaviour change. What measurable outcomes have been achieved?
Leadership and Staff Development
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Describe how your organisation develops and supports a high-performing fitness team. Examples such as professional development, mentoring, qualifications, leadership, team culture, staff retention, performance reviews in your answer.
Innovation and Continuous Improvement
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Describe any innovative initiatives introduced during the past 12 months. Examples such as technology, digital fitness, wearables, member apps, artificial intelligence, new services, customer experience, operational improvements. How have these innovations improved the member experience or operational performance?
Community Impact and Inclusion
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Describe how your health club positively contributes to the wider community. Examples such as health promotion, community partnerships, inclusive programs, accessibility, mental health, chronic disease, schools, community events in your answer.
Performance and Business Excellence
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Describe the measurable outcomes achieved during the past 12 months. Examples such as membership growth, member retention, customer satisfaction, program participation, staff retention, revenue growth, community participation, awards in your answer.
Supporting Evidence
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Acknowledgement of Information Provided
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I confirm the information that I have provided in this nomination is accurate and truthful. I also acknowledge that information provided (including any reports and pictures) can be used by ARI NSW for the purposes of the judging process as well as any marketing materials.
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