Learner Feedback & Experience Survey
Share your course experience and feedback to help HPA Training improve training and support.
Section 1 Course Details
Course Name
*
Trainer / Assessor
*
Date
*
Name
I identify as
Aboriginal
Torres Strait Islander
Culturally and Linguistically Diverse (CALD)
Migrant or refugee background
Neurodivergent / learning difference
Woman working in male-dominated industries
Mature age
Younger learner (under 25)
Prefer not to say
Section 2 Training & Assessment Experience
The training was well organised and structured.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
The trainer was knowledgeable & professional.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
The trainer explained things clearly.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
The assessment process was fair and clear.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
The equipment and resources were appropriate.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
The course met my expectations.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
Section 3 Learning Environment & Support
I felt safe and respected in my learning environment.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
I was aware of support services available to me.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
I was offered support or reasonable adjustments if needed.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
Learning materials were suitable and easy to understand.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
My trainer / assessor treated learners fairly, respectfully and supported different learning needs.
Strongly Agree
Agree
Disagree
Strongly Disagree
Not applicable
Section 4 Barriers to Learning
Did you experience any barriers during your training?
Language
Literacy
Disability
Cultural factors
Access to equipment / technology
Work commitments
None
I did not feel confident asking for help
Other
Section 5 Overall Experience
How would you rate your overall experience?
Please Select
Poor
Fair
Good
Very Good
Excellent
I would recommend HPA Training
Please Select
Yes
No
Section 6 Your Feedback
What worked well?
What could we improve?
Section 7: Support Follow-up (Optional)
Would you like to be contacted by our Student Support Officer?
Please Select
Yes
No
Email
example@example.com
Phone
-
Area Code
Phone Number
Privacy Statement
All feedback is collected, stored and used in accordance with HPA Training's Privacy Policy and is used for continuous improvement, compliance monitoring and quality assurance purposes. Participation in this survey is voluntary, and responses may be provided anonymously. Results from this survey are reviewed and recorded in the Governance Register and Continuous Improvement Register.
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