Telehealth involves the use of technology assisted media or electronic communications to enable Practice Providers to provide services to me when the Provider and I are at different locations.
By my signature below, I understand and agree to the following:
1. There are potential risks associated with the use of telehealth and I agree to accept them. These risks include, but are not limited to:
- In rare cases, information transmitted may not be sufficient (e.g., poor resolution of images) to allow for appropriate medical decision making by the Provider;
- Delays in medical evaluation and treatment could occur due to deficiencies or failures of the equipment;
- In rare instances, security protocols could fail, causing a breach of privacy of personal medical information; and
- Disruption due to technology failures.
2. Reasonable efforts will be made to use electronic systems that will incorporate network and software security protocols to protect my privacy and the confidentiality of my information, and that reasonable efforts will be made to include measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption.
3. I must be physically present in the state of Massachusetts during each telehealth session.
4. I have the right to withhold or withdraw my consent to the use of telehealth in the course of my care at any time, without affecting my right to future care or treatment. I also understand that my Provider may decide to discontinue use of telehealth if it is felt that the connections are not adequate for the situation, or for any other reason.
5. I will conduct telehealth sessions in a private place so other people cannot overhear anything said during my session.
6. I may expect the anticipated benefits from the use of telehealth in my care, but that no results can be guaranteed or assured.
7. Telehealth should not be used in emergency situations, and if I am experiencing an emergency, I should call 911 or go to my closest emergency room or urgent care center, as appropriate for the circumstances.
8. I hereby consent to and permit my Providers to use telehealth in my medical care.
By my signature below, I hereby certify that I have read this Informed Consent Form in its entirety, that any questions I had about its contents have been answered to my satisfaction, and that I fully understand its contents. This Informed Consent Form will be valid for all services provided by the Practice and its Providers. If I wish to revise my consent, I may do so by completing a new Informed Consent Form. If I wish to withdraw my consent, I must do so in writing and submit it to the Practice.