Video Project Conversation Guide
1. Let's start with your business
I want to understand who you are, where you work, and who will be involved in the project.
What is the name of your business?
What website should I review?
Who will be my main contact?
What is the best email and phone number?
Where is the business based?
What cities, service areas, or ZIP codes should we focus on?
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2. What are we creating?
Let's narrow down the type of video and the offer, service, or message it needs to feature.
Which starting point sounds closest to what you need?
$300: 30-second 16:9 commercial
$500: 30-second commercial + 15-second cutdown + still images
$750 to $1,000: 1-minute explainer or interview-style video
Not sure yet - help me choose
What service, product, or offer should the video focus on?
Is there a promotion, deadline, event, or seasonal message to include?
Is there a slogan, phrase, or exact wording you already use?
Where do you plan to use the video?
Website
Facebook
Instagram
YouTube
LinkedIn
TikTok
Streaming ads
Television
Email
Lobby screen
Sales presentation
Other
Other
What format do you need?
16:9 horizontal
9:16 vertical
1:1 square
Multiple formats
Not sure yet
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3. What do you want the video to do?
The strongest video has one clear job. We will choose the main goal and the action that should follow.
What is the main job of this video?
Introduce the business
Promote a service or product
Explain how something works
Build trust
Drive phone calls
Drive website visits
Generate form fills or bookings
Promote an offer
Educate customers
Other
Other
When the video ends, what should the viewer do?
Call
Visit the website
Request a quote
Book an appointment
Fill out a form
Visit the location
Follow on social media
Other
Other
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4. Who are we talking to?
Describe the person you most want this video to reach. Think about the customer you would be happiest to hear from.
Who is the ideal customer?
What problem are they dealing with before they contact you?
What questions, concerns, or objections usually hold them back?
Where are they located?
Is there an age range we should keep in mind?
18 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65+
Age is not important
Is gender relevant to the message or casting?
Men
Women
Everyone
Not relevant
Anything else about the audience that would help us make the video feel accurate and relatable?
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5. What should we say?
Now let's pull out the strongest message. We do not need to say everything — only what matters most.
What are the three most important things the viewer needs to know?
What makes your business a better or different choice than the alternatives?
Are there any words, claims, prices, guarantees, or topics we should avoid?
Are there required disclaimers or legal statements?
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Plexamedia Video Project Conversation Guide
6. How should the video feel?
We will use this to guide the script, visuals, pacing, music, voice, and people shown on screen.
Which words best describe the tone?
Professional
Friendly
Calm and trustworthy
Bold and energetic
Premium
Educational
Emotional
Humorous
Urgent
Local and personal
Which style feels closest?
Commercial / ad
Explainer
Interview
Story-based
Social media
Testimonial
Product or service demo
Not sure - show me options
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7. Who or what should appear in the video?
We can use real people, a spokesperson, an avatar, product footage, locations, or a mix.
What should we feature?
Business owner
Employee or technician
Customer or patient
Professional spokesperson
Actor or model
Avatar
Product or equipment
Location or facility
Not sure yet
Is there a preferred age range, appearance, profession, or customer type for the person shown?
Would you prefer a male voice, female voice, or no preference?
Should the voice feel warm, professional, energetic, calm, local, or something else?
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8. What do we already have to work with?
We will review anything you already have so the new video feels consistent with your brand.
Which assets are available?
Logo
Brand colors
Brand guide
Website
Photos
Existing video
Staff images
Location images
Product images
Testimonials
Before-and-after images
Existing ads
Can we use information, images, or wording from your website?
Yes
No
Some of it
Where should files or links be shared?
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Plexamedia Video Project Conversation Guide
9. Let's finish with the call to action and next steps
This is the final instruction the viewer will see or hear, so it should be simple and specific.
Which call to action feels right?
Call Today
Book Now
Request a Quote
Schedule an Appointment
Visit Our Website
Learn More
Get Started
Contact Us
Other
What phone number should we include?
What website or landing page should we include?
When would you like the first version ready?
Who gives final approval?
Is there anything else I should know before we start?
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