RICHROUTE FLEET PRIVACY POLICY
Last Updated: July 19, 2026
RichRoute Fleet LLC, including its affiliates, subsidiaries, and related entities, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit RichRoute Fleet, submit an application, rent or inquire about a vehicle, participate in one of our partner programs, communicate with us, or otherwise interact with RichRoute Fleet.
By accessing or using our website, submitting information to us, or using our services, you acknowledge that you have read and understood this Privacy Policy.
INFORMATION WE COLLECT
Information You Provide to Us
We may collect information that you voluntarily provide to us when you:
Visit or use our website
Submit a driver rental application
Request information about a vehicle
Apply to become a vehicle partner
Submit information regarding a business or capital partnership
Apply for or participate in a mentorship program
Contact us by phone, email, text message, or other communication methods
Create an account or user profile
Submit a form, inquiry, application, or request
Make a payment or provide payment information
Subscribe to communications, newsletters, or marketing messages
Depending on the nature of your interaction with us, the information we collect may include:
Your name
Mailing address
Email address
Telephone or mobile phone number
Date of birth
Driver's license information
Driver's license number and expiration date
State or jurisdiction of issuance
Vehicle information
Vehicle ownership information
Vehicle identification number (VIN)
Vehicle registration information
Proof of insurance
Insurance policy information
Driving history information
Employment or income information
Information regarding gig-platform or independent contractor activity
Business information
Company or entity information
Payment and billing information
Bank or financial information where necessary for an approved transaction or partnership
Usernames and passwords
Communications and correspondence with us
Information contained in documents you submit
Any other information you voluntarily provide to us
We may also collect information necessary to evaluate eligibility for vehicle rental, vehicle partnership, business partnership, capital partnership, or other services offered by RichRoute Fleet.
VEHICLE GPS TRACKING AND TELEMATICS
RichRoute Fleet vehicles may be equipped with GPS tracking devices, telematics systems, electronic monitoring technology, vehicle security systems, or other fleet-management technology.
These systems may collect information such as:
Vehicle location
Location history
Vehicle movement
Mileage
Speed
Vehicle status
Engine or diagnostic information
Maintenance-related information
Battery or mechanical information where supported by the technology
Alerts relating to vehicle operation or security
Information regarding unauthorized use or movement of the vehicle
We may use GPS tracking and telematics information for legitimate business and operational purposes, including:
Protecting vehicles from theft or unauthorized use
Locating vehicles
Managing and maintaining the fleet
Monitoring mileage where required under the rental agreement
Coordinating maintenance and repairs
Identifying mechanical or safety issues
Recovering vehicles when permitted by the applicable agreement and law
Investigating suspected theft, fraud, misuse, or unauthorized use
Enforcing the terms of applicable rental agreements
Protecting our property, customers, drivers, and business operations
Improving fleet operations and vehicle management
GPS and telematics technology may collect information while a vehicle is in use and, depending on the system, may continue to transmit certain information while the vehicle is parked or otherwise inactive.
The specific information collected may vary depending on the device, software, vehicle, and technology installed in the vehicle.
Use of a RichRoute Fleet vehicle may be subject to GPS tracking and telematics monitoring as disclosed in the applicable rental agreement, vehicle-use agreement, or other applicable agreement.
INFORMATION WE COLLECT AUTOMATICALLY
When you visit our website, certain information may be collected automatically through cookies, pixels, web beacons, analytics tools, server logs, and similar technologies.
This information may include:
IP address
Browser type
Device type
Operating system
General geographic location
Pages visited
Time spent on pages
Referring website
Website interactions
Date and time of access
Technical information regarding your device
We may use cookies and similar technologies to:
Operate and secure our website
Remember preferences
Improve website functionality
Understand website traffic and usage
Analyze website performance
Improve our services
Support marketing and advertising efforts
You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functionality.
HOW WE USE INFORMATION
We may use the information we collect for legitimate business purposes, including to:
Provide, operate, and manage our services
Process driver rental applications
Evaluate vehicle rental eligibility
Review vehicle partner applications
Review business and capital partnership inquiries
Process payments and transactions
Communicate with you
Respond to inquiries and requests
Provide customer support
Manage vehicle rentals
Coordinate vehicle pickup, return, maintenance, and service
Monitor and protect fleet vehicles through GPS and telematics technology
Protect vehicles, property, and individuals
Prevent fraud, misuse, theft, and unauthorized activity
Verify identity and information
Maintain business records
Improve our website and services
Conduct internal business operations
Send administrative communications
Send marketing communications where permitted by law
Provide information about available vehicles, programs, or services
Enforce agreements and applicable policies
Comply with legal obligations
Protect our rights, property, and safety
Protect the rights, property, and safety of our customers, partners, employees, and others
TEXT MESSAGES AND COMMUNICATIONS
If you provide a telephone or mobile phone number, you may receive communications from RichRoute Fleet relating to:
Your application
Your rental
Your account
Payments
Vehicle pickup or return
Maintenance
Customer service
Requests you have made
Other transactions or services
Where permitted by applicable law, we may also send promotional or marketing communications.
You may opt out of marketing text messages by following the instructions provided in the message or by contacting us directly.
Message and data rates may apply depending on your mobile carrier.
Opting out of certain communications may not prevent us from sending transactional, administrative, security, or legally required communications.
CONTACTING RICHROUTE FLEET
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.
RichRoute Fleet LLC
Privacy Email:
Website: richroutefleet.co.site