RichRoute Fleet SMS Terms of Service
RichRoute Fleet SMS Service
1. Confirmation
When you opt in to receive SMS messages from RichRoute Fleet, we will send you an SMS message confirming your enrollment in the service.
By opting in, you agree to receive recurring SMS messages from or on behalf of RichRoute Fleet at the telephone number you provided.
2. Service
The RichRoute Fleet SMS Service is used to communicate with customers, applicants, drivers, vehicle partners, and other individuals who have requested or consented to receive communications from us.
Messages may include information relating to:
Driver rental applications
Application status
Vehicle availability
Rental onboarding
Vehicle pickup and return
Rental payments and payment reminders
Account information
Maintenance and service notifications
Vehicle-related communications
Customer service
Partner program communications
Important updates regarding our services
Promotions and special offers, where permitted
Other information related to your account, application, rental, partnership, or relationship with RichRoute Fleet
Message frequency may vary depending on your interactions with RichRoute Fleet and the services you use.
3. Stopping the Service
You may cancel SMS messages at any time by replying STOP to any RichRoute Fleet SMS message.
After you send STOP, we will send you an SMS message confirming that you have been unsubscribed. After confirmation, you will no longer receive SMS messages from us unless you opt in again.
If you want to receive SMS messages from RichRoute Fleet again, you may contact us directly by email or telephone and request to rejoin the SMS service, subject to applicable law and our ability to process your request.
4. Support
If you forget which keywords are supported or need assistance with the SMS service, reply HELP to any RichRoute Fleet SMS message.
You may also contact us directly:
Email:
Website: RichRoute Fleet
We will provide information regarding how to use the SMS service and how to unsubscribe.
5. Supported Carriers
The RichRoute Fleet SMS Service is intended to work with major United States wireless carriers. However, mobile carrier participation and message delivery may vary.
RichRoute Fleet is not responsible for delayed, undelivered, or misdirected SMS messages caused by wireless carriers, network conditions, technical issues, or other circumstances outside our reasonable control.
6. Rates and Frequency
Message and data rates may apply depending on your mobile service plan.
Message frequency may vary based on your interactions with RichRoute Fleet, including applications, rentals, payments, account activity, vehicle-related matters, customer service requests, and other communications.
If you have questions about your mobile service rates or data charges, please contact your wireless service provider.
7. Privacy Policy
For information about how RichRoute Fleet collects, uses, and protects personal information, please review our Privacy Policy.
Privacy Policy: RichRoute Fleet Privacy Policy
8. Terms of Service
Your use of the RichRoute Fleet SMS Service is also subject to the applicable RichRoute Fleet terms, policies, rental agreements, driver agreements, and other agreements governing your relationship with RichRoute Fleet.
RichRoute Fleet LLC
Email:
Website: richroutefleet.co.site
Last Updated: July 19, 2026