Events By Beyond Decor

Events By Beyond Decor

This signed Agreement represents the complete order for event planning and décor services provided by Events By Beyond Décor. There are no verbal agreements or understandings outside of this Agreement. This document constitutes the full and complete agreement between the Client and Events By Beyond Décor.
Event Date

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Date
Name

First NameLast Name
Phone Number
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Email
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1. Communication: After the initial consultation, all event-related communication shall be conducted via text message or email.Additional phone consultations may be scheduled by appointment via text.Business Hours:Monday–Saturday: 10:00 AM – 7:00 PM Sunday: Closed (Events Only) Please do not contact Events By Beyond Décor outside of business hours except for emergencies related to an active event. Phone conversations may be summarized and confirmed by text or email to maintain accurate records for both parties.
2. Deposit & Booking: A signed Agreement and a 35–50% non-refundable deposit are required to reserve the event date.No date is considered reserved until both the signed Agreement and deposit have been received. No payments will be accepted on the day of the event.
3. Accepted Payment Methods: Payments may be made using: Venmo, Apple Pay, PayPal and Cash App. Processing fees may apply.
4. Final Payment: The remaining balance is due 30 days prior to the event date.Failure to pay by the due date may result in the inability to provide personalized décor, specialty items, customized posters, or event props. If payment is not received at least 15 days prior to the event, Events By Beyond Décor reserves the right to cancel services. All payments made, including deposits, are non-refundable.
5. Late Payment Fees: If payment is not received by the balance due date:Up to 7 days late: $75 Late Fee8–14 days late: $125 Late Fee. If payment is still outstanding 15 days before the event, Events By Beyond Décor reserves the right to cancel the event without refund.
6. Balloon Decor: Events By Beyond Décor uses professional-quality balloons; however, balloon performance can be affected by temperature, humidity, transportation, and other uncontrollable conditions. The Company cannot guarantee balloons will remain inflated throughout the event. Outdoor balloon installations are not provided.
7. Cancellation & Rescheduling: Deposits are non-refundable.If cancellation is requested at least 30 days before the event, the Client may apply the deposit as a credit toward a future event scheduled within one (1) year of the original contract date. Once an event date is reserved, other booking opportunities are declined. If custom or specialty items have already been ordered specifically for the Client's event, the Client remains responsible for payment of those items.
8. Venue Requirements: The Client is responsible for ensuring timely access to the venue.Minimum setup time required:Standard Events: 2–3 hours. Large Events: Additional setup time may be required.Tables and chairs must already be assembled and arranged prior to our arrival. Events By Beyond Décor does not set up venue tables or chairs.
9. After-Hours Events: Events ending after 12:00 Midnight will incur an additional $100 After-Hours Fee.
10. Travel Fees: Travel fees apply as follows: More than 20 miles outside the Philadelphia surrounding area: $50. Select South Jersey locations: $75. Wilmington and Claymont, Delaware: $75. Additional travel charges may apply for locations beyond these service areas.
11. Damage Liability: The Client accepts full responsibility for all rental décor while in their possession.Lost, stolen, or damaged items will be billed at replacement cost.Replacement charges begin at $100 per item and may increase depending on the item's value.
12. Backdrops: Clients and guests shall not move, dismantle, or handle any backdrop installations. Damage to any backdrop will result in a minimum repair or replacement charge of $250, with additional costs assessed based on the extent of the damage.
13. Event Changes: All requests for changes must be submitted in writing via email or text. Changes are only valid once confirmed and approved by Events By Beyond Décor. Change requests should be submitted no later than 14 days before the event.
14. Vendors: Events By Beyond Décor partners with trusted third-party vendors for specialty rentals and dessert table items. While every effort will be made to resolve vendor-related concerns promptly, Events By Beyond Décor is not responsible for circumstances beyond its reasonable control.
15. Delivery, Setup & Breakdown: Delivery, setup, breakdown, and pickup are included unless otherwise stated. Breakdown will begin approximately 20 minutes before the scheduled end of the event unless otherwise agreed. If rental items are unavailable for pickup at the agreed time: Initial missed pickup fee: $50. Additional charge: $75 per day. Additional travel fees may also apply. Clients are responsible for any missing rental items.
16. Clean Up Fee: A $75 cleanup fee and/or $100 hazard fee may be charged if balloons are intentionally popped by anyone other than Events By Beyond Décor staff or if excessive cleanup is required. Events By Beyond Décor assumes no responsibility for injuries resulting from guests handling or popping balloons.
17. Design Approval & Disputes: The Client is responsible for inspecting all décor during setup.Any concerns must be communicated before Events By Beyond Décor leaves the venue. No disputes regarding décor design or setup will be accepted after the event has concluded. Because services have been fully rendered, refunds are not provided. When appropriate, Events By Beyond Décor may, at its sole discretion, offer a future service credit.
By signing below, the Client acknowledges that they have read, understand, and agree to all terms and conditions contained in this Agreement.
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