Product Return/Exchange Form

Product Return/Exchange Form
Use this form to report issues with an order that has not yet been used or worn - for example, if you received a wrong item, a missing item, or your order arrived damaged. Please complete all required fields to help us process your request promptly.

Note: If you have issues on your Hair Extensions that has been worn/installed, please use our Hair Claim Form instead.

Name

First NameLast Name

Email Address
example@example.com

Phone Number
Please enter a valid phone number.Format: (000) 000-0000.

Invoice Number / Order ID

Date of Purchase

MonthDayYear
Date

Reason for Return/Exchange

Other

If "Other", please explain why.
Type NA if irrelevant

If "Changed of Mind", please explain why.
Type NA if irrelevant

Item(s) you'd like to return or exchange (product name, color, length, quantity)
Type NA if irrelevant

If over-ordered, and how many will you return?
Type NA if irrelevant

What's missing item?
Type NA if irrelevant

If you do not wish to receive a replacement, would you like to receive a refund instead?

Confirm item is unused, unaltered and in original packaging with elastic ties.

File Upload:

Important: We cannot review or accommodate requests for damaged, wrong, or missing items without photo proof. Please upload clear photo(s) before submitting- incomplete submissions may delay or prevent processing .
Cancelof

File Upload 2

Cancelof

File Upload 3:

Cancelof

File Upload 4:

Cancelof

Additional Comments (optional)
Should be Empty: