CEDIA Certification Applicants, candidates or certificants may file a complaint against CEDIA for administrative issues such as dissatisfaction with services, incorrect or insufficient information, not following published policies or deadlines, etc.
Definition of Complaint
Expression of dissatisfaction, other than appeal, by any individual or organization to CEDIA relating to the activities of CEDIA or a certified person, where a response is expected.
These complaints are handled according to the publically avaible Cert-315 Complaints & Disciplinary Action policies. Keep in mind that appeals must be submitted within 30 days of the issue.
Complaints against an indidividual are submited using the seperate CEDIA Certification Disciplinary Complaints Form. Appeals of decision related to certification should be submitted using the CEDIA Certification Appeals form. Please contact certification@cedia.org if you have any questions about the appeals process.