EQUIPMENT RENTAL AGREEMENT
BiliMed, L.L.C. — Home Neonatal Phototherapy Rental
345 Doucet Road, Suite 200E, Lafayette, LA 70503 · (337) 509-1818 · info@bilimed.com
This Equipment Rental Agreement (“Agreement”) is between BiliMed, L.L.C. (“BiliMed,” “we,” “us”) and the customer identified on the order (“Renter,” “you”). By confirming an order and electronically accepting these terms, you agree to everything below. This Agreement covers the rental of a GE BiliSoft 2.0 home phototherapy unit and its accessories (the “Equipment”) for the treatment of neonatal jaundice under a physician’s order.
1. Order Acceptance & Right to Decline
Your submitted order is an offer to rent. No rental exists until BiliMed accepts it and dispatches or releases the Equipment. BiliMed may decline or cancel any order at its discretion, including for incomplete information, missing physician order, payment-authorization failure, or lack of availability.
2. Physician Order Required
The Equipment is provided only under a valid physician order for home phototherapy. You represent that a treating physician has ordered this therapy and that you will follow the physician’s instructions and the provided how-to materials.
3. No Availability Guarantee
BiliMed does not guarantee that Equipment will be available at any particular time. Availability is confirmed only upon order acceptance.
4. Rental Term & Daily Billing
The rental begins when the Equipment is dispatched for delivery or picked up at the hub and continues until it is physically returned to BiliMed (by scheduled hub drop-off or scheduled pickup). Daily rent of $95, plus applicable Louisiana sales tax, accrues for every day the equipment is out, including the first and last day.
Important: A physician’s stop order alone does NOT stop billing. Billing stops only when the Equipment is physically returned. There is no grace period.
5. Rates, Payment & Good Faith Estimate
The cash rate is $95 per calendar day, plus applicable Louisiana sales tax. BiliMed operates on a cash-pay basis and can provide a superbill for you to submit to your insurer; BiliMed does not bill Medicare or Medicaid. Consistent with the federal No Surprises Act, you may request a Good Faith Estimate of expected charges before your rental begins. If your rental is expected to continue beyond six days, BiliMed will provide you a revised Good Faith Estimate before day seven.
6. Card Authorization Hold & Charges
When BiliMed accepts your order you authorize a card authorization hold of $395. Equipment is not dispatched until the hold is placed. This is not a deposit and not a charge for services; it secures your obligations under this Agreement.
Your balance accrues daily under Section 4. On the day your balance reaches $395, BiliMed applies the hold toward what you owe. BiliMed will message you before doing so. Only one hold is placed — it is never increased, stacked, or replaced with an additional hold.
If your rental ends before your balance reaches $395, BiliMed charges the amount you owe and releases the unused portion of the hold after the Equipment is returned and inspected.
After the hold has been applied, your balance continues to accrue at the daily rate and is charged to your card on file — either daily or in a single charge at return, at BiliMed’s option. BiliMed will message you before each charge. That message is notice to you; your authorization for these charges is given by this Agreement.
BiliMed is not limited to $395: if amounts owed exceed the hold, you remain responsible for the balance, which BiliMed may charge to your card on file or collect by any lawful means.
7. Delivery & Pickup
Home delivery and pickup are optional and billed to you. The fee is $35 within 6 driving miles of the hub, plus $3 per mile beyond 6 miles, plus applicable Louisiana sales tax. Delivery and pickup are billed as separate legs. Free hub pickup and drop-off are available by appointment. A delivery attempt that cannot be completed is a billable leg, and a redelivery is an additional leg.
8. Returns
Returns are by appointment only. To schedule your return, call or text (337) 509-1818. Before returning, a physician stop order or a signed Against-Medical-Advice (AMA) form is required. Unattended or unscheduled drop-offs do not count as valid returns, and daily rent continues to accrue until BiliMed physically receives and logs the Equipment.
9. Cancellations
You may cancel free of charge before the Equipment is dispatched. If you cancel after dispatch while the Equipment is en route, you owe the full delivery fee plus one day’s rent ($95), plus applicable Louisiana sales tax. If you cancel after receiving the Equipment, daily rental charges continue to accrue under Section 4 until the Equipment is returned to BiliMed by scheduled hub appointment or scheduled pickup — cancellation alone does not stop billing.
10. Minimum Charge
A minimum charge of $95 (one day’s rental), plus applicable Louisiana sales tax, applies to every rental, regardless of actual use time.
11. Late Return
If the Equipment is returned after the agreed end date without notice, daily rent continues to accrue under Section 4 until physical return, subject to the deemed-lost provisions in Section 13.
12. Taxes
Louisiana state and local sales tax applies to the rental and to all related charges, including delivery, the optional damage waiver, and any cleaning or replacement fees. The combined rate is 9% — 5% Louisiana state plus 4% Lafayette. BiliMed collects and remits this tax as required by law.
13. Deemed Lost / Unreturned & Replacement
The replacement value of the Equipment is $4,300. Daily rent of $95, plus applicable Louisiana sales tax, accrues for every calendar day the Equipment is out until it is physically returned, and in no event will accrued daily rent exceed the $4,300 replacement value.
Deemed lost (day 7). If the Equipment is not returned within 7 days after the expected end date, it is deemed lost, and BiliMed may charge your card on file — or bill you — the $4,300 replacement value. At that point daily rent stops accruing; the replacement charge takes its place. If your card cannot be charged in full, the $4,300 is a debt you owe BiliMed, collectible by all lawful means.
Returned within 30 days. If you return the Equipment undamaged within 30 days of the expected end date, BiliMed will credit or remove the $4,300 replacement charge. You will still owe the daily rent for the entire period the Equipment was actually out (up to the $4,300 cap), which compensates BiliMed for the time the unit could not be rented to another family.
After 30 days. The $4,300 replacement charge stands, the unit is considered sold/written off, and no refund is due.
14. Equipment Care, Damage & Loss
You bear the entire risk of loss or damage while the Equipment is in your possession. Equipment left at the delivery address in accordance with Section 7 is in your possession from the delivery time recorded by BiliMed. You are responsible for damage beyond ordinary wear and tear, and you authorize BiliMed to charge your card for repair or, if damaged beyond repair, full replacement. You may not open, service, modify, or alter the Equipment; BiliMed is responsible for all repairs and maintenance.
Chargeable causes include, without limitation: improper use, excessive wear and tear, water damage, negligence, and loss from any cause. Accessories and disposables provided with your rental (carrying case, pad sleeves, eye shields) are included in the rental; you are responsible to replace any that are lost or damaged.
15. Optional Damage Waiver
For an optional one-time fee of $35, plus applicable Louisiana sales tax, BiliMed offers a Damage Waiver that limits your responsibility for unintentional (accidental) damage during the rental period. If you purchase the Waiver and covered accidental damage occurs, you pay only a flat deductible of $300 instead of the full repair or replacement cost. Whether damage is accidental rather than abuse is determined by BiliMed in its reasonable discretion.
The Damage Waiver is not insurance; it is a contractual reduction of your liability. It does not cover: loss, theft, or failure to return the unit (you remain fully responsible under Sections 13 and 14); water damage; or accessories and disposables, which you must replace even with the Waiver.
16. Condition at Delivery & Inspection
You should inspect the Equipment when it is delivered or picked up and report any defect or damage to BiliMed within 2 hours. If you do not report within that period, the Equipment is deemed accepted in good working condition. The 2-hour period runs from the delivery or pickup time recorded by BiliMed or its delivery agent. No signature or acknowledgment at delivery is required for this Agreement to apply.
BiliMed’s acceptance of returned Equipment does not represent a determination of its condition. BiliMed will inspect and determine the condition of returned Equipment within a reasonable time after receipt, and that determination is binding under Sections 13, 14, 15, and 17.
17. Cleaning & Sanitation
Each unit is cleaned, disinfected, and function-tested before every rental. Routine cleaning between renters is included at no charge. A cleaning fee of $40, plus applicable Louisiana sales tax, applies only if the Equipment is returned soiled or in a condition beyond normal use.
18. Quality Assurance
Before each rental, every unit is irradiance-tested against GE BiliSoft 2.0 targets, and the result is logged.
19. No Customer Repairs or Alterations
You may not repair, service, modify, or alter the Equipment, or permit anyone other than BiliMed to do so. All maintenance and repair are performed by BiliMed.
20. Safe Use & Instructions
You agree to use the Equipment only as directed by the treating physician and the how-to materials provided (written instructions and/or instructional video), and to keep the Equipment away from water and out of reach of anyone who might be harmed by misuse.
21. Limitation of Liability
BiliMed rents equipment and does not provide medical advice, diagnosis, or treatment. To the fullest extent permitted by law, BiliMed’s total liability arising out of or related to this Agreement is limited to the rental fees you paid, and BiliMed is not liable for indirect, incidental, or consequential damages. Clinical decisions remain between you and your physician.
22. Indemnification
You agree to indemnify and hold BiliMed harmless from claims, damages, and expenses arising from your use or misuse of the Equipment, your breach of this Agreement, or your failure to follow physician or manufacturer instructions, except to the extent caused by BiliMed’s gross negligence or willful misconduct.
23. Assignment of Benefits (insurance, if applicable)
If you choose to seek reimbursement from a commercial insurer, you may assign benefits to yourself and use the superbill BiliMed provides. BiliMed does not submit claims to insurers on your behalf.
24. HIPAA & Privacy
BiliMed collects health information about you and your baby — such as name, date of birth, contact details, the ordering physician, and the diagnosis — only as needed to provide and bill for the rental. BiliMed protects this information consistent with its Notice of Privacy Practices, which describes how your information is used and disclosed and your rights under HIPAA, and which is provided to you at intake. BiliMed does not sell your health information and shares it only as needed to provide the service — for example, with a person who delivers or picks up the Equipment, who is either trained by BiliMed and bound by a confidentiality acknowledgment, or a transport service that carries sealed packages without access to your health information — or as permitted or required by law. By accepting this Agreement, you acknowledge you have received or been offered BiliMed’s Notice of Privacy Practices.
25. DMEPOS Supplier Standards
BiliMed conducts its business consistent with applicable durable medical equipment supplier standards.
26. Against Medical Advice (AMA) Return
If you choose to discontinue therapy and return the Equipment before your physician issues a stop order, you may do so by completing an Against-Medical-Advice acknowledgment available on the BiliMed website. The completed acknowledgment must be received by BiliMed before the return is scheduled. Billing continues until the Equipment is physically returned.
27. Default & Remedies
Each of the following is a default under this Agreement: you fail to pay any amount when due; you fail to return the Equipment; or a payment you authorize is declined, returned, or reversed.
If a default occurs, BiliMed may pursue all lawful remedies, including charging your card on file, requiring you to provide a valid replacement card, re-presenting any declined or returned charge, recovering the Equipment, and collecting the $4,300 replacement value and any accrued rent and fees as a debt you owe. You also agree to pay BiliMed’s reasonable costs of collection, including court costs and attorney’s fees, to the extent permitted by Louisiana law.
28. Governing Law & Venue
This Agreement is governed by the laws of the State of Louisiana. Venue for any dispute lies in Lafayette Parish, Louisiana.
29. Entire Agreement & Severability
This Agreement, together with your order and any acknowledgments, is the entire agreement between you and BiliMed. If any provision is held invalid, the remaining provisions continue in full force.
30. Electronic Acceptance (“Confirm Order”)
By clicking “Confirm Order” (or otherwise electronically accepting), you agree to all terms of this Agreement, and your electronic acceptance has the same legal effect as a handwritten signature. A copy will be emailed to you.
31. Non-Waiver
If BiliMed does not enforce a right or provision of this Agreement on any occasion, that is not a waiver of the right and does not prevent BiliMed from enforcing it later. No waiver is effective unless it is in writing and signed by BiliMed, and a waiver on one occasion does not extend to any other occasion.
32. Bankruptcy & Insolvency
If you become insolvent, file for bankruptcy, or have a bankruptcy proceeding filed against you while the Equipment is in your possession, BiliMed is entitled to the immediate return of the Equipment, and any unpaid rent, replacement value, and other charges under this Agreement become immediately due. The Equipment remains BiliMed’s property and is not part of your bankruptcy estate.
33. Ownership & Financing Statement (UCC)
This is a rental, not a sale. Title to the Equipment stays with BiliMed at all times. You authorize BiliMed to file a financing statement under the Uniform Commercial Code, or any similar notice, to record and protect BiliMed’s ownership of the Equipment while it is in your possession.
34. Pricing & Typographical Errors
BiliMed tries to keep all rates, fees, and descriptions accurate, but occasional typographical, clerical, or pricing errors may occur. BiliMed reserves the right to correct any such error and to cancel or decline any order affected by it, even after an order is submitted. If a corrected charge would be higher than what you were quoted, BiliMed will notify you and give you the option to cancel before proceeding.
35. Complaints & Concerns
If you have a concern or complaint about the Equipment or BiliMed’s service, you may contact BiliMed by phone, text, or email during posted service hours. BiliMed will acknowledge your concern, look into it, and work in good faith to resolve it promptly. Raising a concern will never affect the quality or availability of service you receive.
36. Manufacturer’s Warranty
The Equipment is manufactured by GE HealthCare and is covered by the manufacturer’s warranty, not by any warranty from BiliMed. To the extent allowed, BiliMed passes through to you the benefit of any applicable manufacturer’s warranty during your rental. Except for that pass-through and BiliMed’s obligation to provide a working, irradiance-tested unit at dispatch, the Equipment is provided “as is” as stated in Section 21.
BiliMed, L.L.C. · Equipment Rental Agreement · Version 2026.08