Booking Terms & Conditions
1. Booking and Payment
By booking an InteMind Capacity Profiling™ session, you agree to these Terms and Conditions. Full payment is required at the time of booking to secure your appointment.
2. Booking Confirmation
Once your booking and payment have been received, InteMind Institute will contact you within two (2) business days to arrange your initial two-hour Capacity Profiling™ session. If you have not heard from us within this timeframe, please contact us at hello@intemindinstitute.com.
3. Suitability
InteMind Institute reserves the right to assess the suitability of this service for each client and may decline or cancel a booking where Capacity Profiling™ is not considered appropriate. If a booking is declined by InteMind Institute, any payment received will be refunded in full.
4. Nature of the Service
InteMind Capacity Profiling™ is an educational and personal development service designed to support self-awareness and the intentional use of inner capacities. It is not psychotherapy, counselling, a psychological assessment, or medical treatment and should not be considered a substitute for professional healthcare or mental health services.
5. Online Sessions
Capacity Profiling™ sessions are conducted via Zoom. Clients are responsible for ensuring they have a stable internet connection, a suitable device with audio and video capability, and a quiet, private environment where they can participate without interruption.
6. Delivery of Your Capacity Profile™
Your personalised InteMind Capacity Profile™ will be emailed to you within five (5) business days of your initial Capacity Profiling™ session.
7. Follow-up Integration Session
Your follow-up integration session is an important part of the Capacity Profiling™ process and is ideally scheduled approximately 3–5 weeks after your initial session. If the follow-up session has not taken place within eight (8) weeks of your initial session, and no extension has been agreed in writing by InteMind Institute, the follow-up session will be deemed forfeited.
8. Rescheduling and Cancellations
Session fees are non-refundable. If you are unable to attend your scheduled appointment, you may reschedule your session by providing at least 48 hours' notice. Requests received with less than 48 hours' notice may result in forfeiture of the session fee.
9. Late Arrivals
If you arrive late to your scheduled session, the session will still conclude at the agreed finishing time to respect subsequent appointments. The full session fee remains payable.
10. Confidentiality
Information shared during your Capacity Profiling™ session will be treated confidentially, except where disclosure is required by law or where there is a serious and imminent risk of harm.
11. Intellectual Property
All InteMind Capacity Profiling™ materials, including your personalised Capacity Profile™, remain the intellectual property of InteMind Institute. Your Capacity Profile™ is provided for your personal use only and may not be reproduced, distributed, modified, published or used for commercial purposes without the prior written permission of InteMind Institute.
12. Client Responsibility
By participating in Capacity Profiling™, you acknowledge that you remain responsible for your own decisions, actions and outcomes following the profiling process. Any implementation of insights or recommendations remains entirely your responsibility.
13. Fees
All fees are quoted in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice; however, the fee paid at the time of booking will apply to your confirmed appointment.
14. Photography and Recording
Sessions may not be audio or video recorded without the prior written consent of InteMind Institute.
15. Force Majeure
If circumstances beyond the reasonable control of InteMind Institute require a session to be postponed or rescheduled, an alternative appointment will be arranged as soon as reasonably practicable.
16. Liability
While all reasonable care and due diligence are taken in delivering this service, InteMind Institute, its employees and representatives accept no liability for any loss, injury or damage arising from the interpretation or application of information provided during the Capacity Profiling™ process. Clients are encouraged to seek appropriate professional, medical or psychological advice where required.