Benoit's Bins and Beyond Tote Rental Agreement
Please read this agreement carefully before completing your reservation.
By checking the acknowledgment box and signing electronically, you acknowledge that you have read, understand, and agree to the following Terms and Conditions.
1. Rental Period
Each rental includes 14 calendar days, beginning on the scheduled delivery date and ending on the scheduled pickup date selected during your reservation.
If you need additional rental time, please contact Benoit's Bins and Beyond before your scheduled pickup date. Rental extensions are subject to availability and additional rental fees.
2. Delivery & Pickup
• Someone 18 years of age or older should be available during the scheduled delivery and pickup window whenever possible.
• Please ensure all totes are empty, stacked, and lids stacked securely, and easily accessible at the agreed pickup location.
• Please remove all paper index cards or labels from the tote label holders before pickup. (The plastic label holders should remain attached to the totes.) PLEASE DO NOT ADD ANY ADDITIONAL LABELS!
• If we are unable to complete the scheduled pickup because the totes are inaccessible, unavailable, or not ready for pickup, an additional service fee may apply.
3. Tote & Dolly Care
Our moving totes and dollies are intended for normal household and business moving or use.
Please do not:
• Write on, paint, or permanently label the totes.
• Remove, damage, or tamper with the attached plastic label holders.
• Cut, drill, or modify the totes or lids.
• Store hazardous, flammable, illegal, or dangerous materials.
• Overload the totes or dollies beyond their intended use. Tote weight limit is 100 lbs. Dolly weight limit is 800 lbs. Totes should not be stacked more than 4 totes high.
Customers are responsible for returning all rented equipment in the same condition in which it was received, excluding normal wear and tear.
Customers are responsible for safeguarding all rented equipment from the time it is delivered until it is picked up by Benoit's Bins and Beyond. Equipment should not be left unattended in unsecured public areas.
4. Additional Fees
The customer agrees to pay applicable charges for:
• Rental period extensions.
• Additional travel fees for locations outside our standard service area (only after customer approval).
• Additional pickup attempts due to inaccessible or unavailable equipment.
• Replacement of lost, stolen, damaged, or unreturned equipment.
Replacement fees are as follows:
• $15.00 for each damaged, lost, or unreturned tote or lid.
• $35.00 for each damaged, lost, or unreturned furniture dolly.
Equipment returned with excessive dirt, odors, or substances requiring special cleaning beyond normal household use may also be subject to a reasonable cleaning fee.
5. Service Area
Benoit's Bins and Beyond proudly serves Frisco and surrounding communities.
Deliveries outside our standard service area may require an additional travel fee. If applicable, you will be contacted before your reservation is confirmed. No additional travel charges will be applied without your approval.
6. Payment
Full payment is required at the time of reservation.
Reservations are not confirmed until payment has been successfully processed.
7. Cancellations & Rental Extensions
If you need to cancel or reschedule your reservation, please notify us as soon as possible.
Rental extensions are based on equipment availability and may be subject to additional rental fees.
8. Customer Responsibility
Customers are responsible for:
• Properly loading and unloading totes.
• Ensuring totes and dollies are not overloaded.
• Returning all totes, lids, dollies, and rented equipment.
• Protecting rented equipment from theft, damage, or misuse during the rental period.
Benoit's Bins and Beyond is not responsible for damage to personal property caused by improper packing, overloading totes, customer handling, or weather exposure after delivery.
9. Acknowledgement & Agreement
By checking the acknowledgment box and signing below, I certify that:
✓ I have read and understand this Rental Agreement.
✓ I agree to comply with all Terms and Conditions.
✓ I understand my rental includes 14 calendar days.
✓ I understand additional rental fees apply if I request to extend my rental period.
✓ I understand deliveries outside the standard service area may require an additional travel fee, which will be discussed with me before my reservation is confirmed.
✓ I understand I am responsible for replacement costs of $15.00 per damaged, lost, or unreturned tote or lid and $35.00 per damaged, lost, or unreturned furniture dolly.
✓ I authorize Benoit's Bins and Beyond to process payment for my reservation.