• Case Intake Form

  • Using this form, you submit a case to VeraFact. Submission is FREE OF CHARGE.

    The more information you give us, the better we can help you.

    After submission, we contact you to inform you what the next steps will be. This usually happens within the same working day.

    This form has 3 parts:

    Part 1 is about you (the seller)

    Part 2 is about counterparty (the buyer)

    Part 3 is about the dispute/problem.

     

    If you have questions or need help, let us know via the contact detials found on our website. You can contact us via WhatsApp.

     

     

  • Seller company details

    This section is about YOUR company details.
  •  - -
  • BUYER company details

    This section is about BUYER company details.
  •  - -
  • Did you make fixed price deal?*
  • Unpaid Invoice Details*
  • Was there a MRL/pesticide problem?*
  • Did buyer send a formal Purchase Order (PO)?*
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  • Did client submit a quality claim?*
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  • Last contact with buyer
     - -
    2 digit day, 2 digit month, 4 digit year
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  • Did you communicate via Chat like WhatsApp/Signal?*
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  • Should be Empty: