Welcome to Blush & Ivy Events LLC. Our goal is to provide every Client with an exceptional experience and a beautifully curated event. These Rental Agreement & Service Terms establish clear expectations and govern all services, rentals, deliveries, installations, event styling, breakdowns, and pickups provided by Blush & Ivy Events LLC.
For purposes of this Agreement, “Company” means Blush & Ivy Events LLC, including its owners, employees, assistants, agents, delivery personnel, and independent contractors. “Client” means the individual or entity identified on the applicable invoice, proposal, or booking form.
The invoice, proposal, these Rental Agreement & Service Terms, any applicable acknowledgment forms, written change orders, and written instructions incorporated into the reservation collectively constitute the “Agreement.”
By signing this Agreement, checking the required acknowledgment box, submitting payment, or accepting delivery of rental property or services, the Client acknowledges that they have read, understood, and agree to be legally bound by the Agreement.
BOOKING, PAYMENT, AND RETAINER
Quotes and invoices are valid for four (4) hours unless a different expiration period is stated on the invoice.
A reservation is not confirmed, and inventory, personnel, or an event date will not be held, until Blush & Ivy Events has received the signed Agreement and the required booking retainer or payment.
Events booked within two (2) weeks of the event date may require payment in full at the time of booking.
The booking retainer shown on the invoice compensates Blush & Ivy Events for reserving the event date, declining other potential work, beginning administrative and design services, and allocating inventory and personnel to the Client’s event. The parties intend the booking retainer to represent a reasonable estimate of the Company’s anticipated losses and initial work and not a penalty, to the fullest extent permitted by law.
Amounts paid toward completed services, custom or personalized products, specially ordered materials, permits, processing charges, travel arrangements, and noncancelable third-party commitments are non-refundable to the extent permitted by law.
The remaining balance must be paid by the due date stated on the invoice. Failure to make payment when due constitutes a material breach of the Agreement and may result in suspension or cancellation of services.
Partial payments may be accepted at the Company’s discretion. An updated invoice may reflect the remaining balance. Acceptance of a partial or late payment does not extend any payment deadline or waive the Company’s rights unless the Company agrees otherwise in writing.
Returned, reversed, or declined payments may be subject to reasonable processing or recovery fees to the extent permitted by law.
Applicable taxes and all known mandatory charges will be disclosed on the invoice. Variable charges resulting from circumstances that were not accurately disclosed by the Client—including stairs, restricted access, excessive walking distance, parking, waiting time, additional labor, venue restrictions, or changes in scope—may be invoiced separately.
CLIENT CANCELLATION AND RESCHEDULING
All cancellation and rescheduling requests must be submitted to Blush & Ivy Events in writing.
If the Client cancels the reservation, the Client remains responsible for the booking retainer, services already performed, custom or personalized products, materials already purchased, noncancelable third-party commitments, and any other reasonable losses or cancellation charges stated in the invoice or proposal, to the extent permitted by law.
Except as otherwise required by law, no refunds will be issued for amounts properly earned, incurred, committed, or retained under the Agreement.
A request to reschedule is subject to availability and is not guaranteed. Unless otherwise stated on the invoice, one approved reschedule may be applied to a new event date occurring within six (6) months of the original event date.
The replacement date must be mutually agreed upon and must be an available date offered or approved by Blush & Ivy Events.
The Client is responsible for any rescheduling fee, increased rental or service rates, replacement materials, vendor charges, permit costs, travel expenses, seasonal price differences, or other expenses resulting from the change.
A second rescheduling request, failure to select an available replacement date, or failure to hold the rescheduled event within the permitted rescheduling period will be treated as a cancellation.
Reducing the guest count, rental quantity, event duration, services, or scope after inventory, labor, purchases, or third-party commitments have been secured does not automatically reduce the amount due.
Changing the event location may result in revised delivery, travel, parking, labor, permit, and access charges. A location change is not approved until confirmed by Blush & Ivy Events in writing.
COMPANY CANCELLATION AND CLIENT DEFAULT
Blush & Ivy Events may suspend or terminate services if the Client:
a. Fails to make payment when due;
b. Provides inaccurate or incomplete material information;
c. Fails to obtain required permits, approvals, insurance, or property-owner authorization;
d. Denies or delays reasonable access to the event location;
e. Requests illegal, unsafe, or prohibited activity;
f. Creates unsafe working conditions;
g. Engages in threatening, abusive, discriminatory, harassing, or otherwise inappropriate treatment of the Company’s team; or
h. Otherwise materially breaches the Agreement.
Blush & Ivy Events may refuse to deliver, install, operate, or leave any item that the Company reasonably determines cannot be used safely or in compliance with venue rules, permit requirements, manufacturer instructions, or applicable law.
If services are suspended or terminated because of Client default, the cancellation provisions of this Agreement will apply.
If the Company cancels solely for its own reasons and not because of Client default, unsafe conditions, force majeure, venue restrictions, denied access, or circumstances outside the Company’s reasonable control, the Client will receive a refund of amounts paid for services that were not performed, subject to deductions permitted by law for completed work, delivered rentals, approved purchases, and nonrecoverable commitments.
CHANGES, FINAL COUNTS, AND SUBSTITUTIONS
All additions, removals, design revisions, guest-count changes, location changes, time changes, and other modifications to the agreed scope must be approved by Blush & Ivy Events in writing.
Additional payment may be required before a requested change is accepted or work relating to the change begins.
Final guest counts, colors, wording, layouts, menu selections, delivery information, access information, and venue requirements must be submitted by the deadline stated on the invoice or otherwise provided by the Company.
If the Client does not submit required information by the applicable deadline, Blush & Ivy Events may make reasonable decisions based on the information available. The Company will not be responsible for errors, omissions, delays, or design limitations caused by incomplete or late information from the Client.
Blush & Ivy Events may make reasonable substitutions when a rental item, flower, balloon color, material, prop, linen, vessel, or decorative product becomes unavailable, damaged, unsafe, discontinued, delayed, or unsuitable.
Substitutions will be selected to preserve the general quality, function, color palette, and aesthetic of the agreed design. Exact dye lots, flower shades, balloon shades, materials, dimensions, finishes, and placement are not guaranteed unless expressly stated in writing.
RENTAL PROPERTY
Unless expressly stated otherwise on the invoice, all décor, rental equipment, props, framework, floral vessels, electronics, tables, chairs, linens, dishware, glassware, cutlery, canopies, draping, backdrops, umbrellas, umbrella stands, signs, easels, candleholders, baskets, pillows, blankets, and specialty equipment remain the exclusive property of Blush & Ivy Events.
The Client acquires no ownership interest in rental property by making payment or taking possession of the property.
Rental property may not be sold, loaned, subleased, transferred, pledged, relocated to another property, or used for an event other than the event listed on the invoice without prior written permission from Blush & Ivy Events.
The Client is responsible for all rental property from the time it is delivered, released, or made available until it is physically recovered and accepted by Blush & Ivy Events.
RENTAL PERIOD, CUSTODY, AND RISK OF LOSS
The rental period begins when rental property is delivered, released, or made available to the Client and ends only when the property has been physically returned to and accepted by Blush & Ivy Events.
The Client remains responsible for rental property during the entire rental period, including overnight periods and periods when the event is not actively taking place.
The Client assumes responsibility for weather exposure, theft, vandalism, misuse, guest conduct, venue conduct, vendor conduct, unauthorized movement, and failure to secure or protect rental property.
Rental property must remain protected, reasonably secured, and attended when necessary.
Rental property may not be left outside overnight unless Blush & Ivy Events has approved the arrangement and the Client has provided appropriate protection from theft, moisture, rain, sprinklers, animals, wind, and other environmental conditions.
The Client may not allow any unauthorized person or third-party rental company to remove, transport, store, repair, clean, or otherwise take possession of rental property.
DIY RENTALS AND SELF-SETUP RESPONSIBILITIES
Setup, styling, installation, placement, breakdown, and event-site cleanup are not included with DIY or self-setup rentals unless specifically listed on the invoice.
DIY rentals, including Blush Garden Sets, will ordinarily be delivered to the driveway, curbside area, first safely accessible location, or immediately beyond the Client’s side gate or designated entry point.
The Company’s delivery team is not required to carry DIY rentals through the home, across an unsafe or obstructed property, or to the final event location unless such service is specifically included on the invoice.
The Client is responsible for transporting the rental property from the designated delivery location to the event area and returning everything to the original delivery location before the scheduled pickup.
Before pickup, the Client agrees to:
a. Wipe all tables and chairs clean;
b. Fold all tables, when applicable;
c. Stack all chairs neatly and safely;
d. Fold all linens and place them in the provided linen bag;
e. Refrain from washing rental linens;
f. Wash and dry all dishware, glassware, and flatware;
g. Remove all food, trash, tape, decorations, and personal belongings from rental property; and
h. Return every rental item to the original delivery location.
Additional cleaning, labor, waiting-time, or return-trip fees may apply if the rental property is inaccessible, excessively dirty, unprepared, scattered throughout the property, or not returned to the original delivery location.
The Client is responsible for following all written and verbal setup, operation, and safety instructions supplied with the rental property.
UMBRELLA SAFETY
Umbrellas must be used only with the stands, weights, and safety equipment supplied or approved by Blush & Ivy Events.
Depending on the umbrella style, an umbrella may need to be opened before it is inserted into the stand. Crank-style umbrellas may generally be opened after being properly inserted and secured in the stand.
The Client must follow the instructions provided for the specific umbrella style received.
Umbrellas must be fully secured before use and may never be left open while unattended.
The Client must immediately close umbrellas when there is wind, a sudden gust, rain, unstable movement, lifting, leaning, swaying, unsafe weather, or any other condition that could affect stability.
The Client must close or remove an umbrella whenever instructed by Blush & Ivy Events, venue personnel, property management, park personnel, or another authorized official.
The Client may not:
a. Substitute an unapproved umbrella stand;
b. Remove, reduce, relocate, or alter umbrella weights;
c. Attach balloons, garlands, signs, streamers, florals, fabric, or other decorations to an umbrella;
d. Place an umbrella on an unstable, sloped, soft, or unsuitable surface; or
e. Use a damaged umbrella or continue using an umbrella that appears unstable.
The Client assumes responsibility for damage or injury caused by leaving an umbrella open, unattended, improperly secured, altered, or in use during unsafe conditions, except to the extent caused by the Company’s gross negligence, willful misconduct, or other liability that cannot legally be waived.
CLEANING, DAMAGE, MISSING PROPERTY, AND LATE RETURN
Normal wear resulting from proper use is not considered damage.
The Client is responsible for loss, theft, breakage, burns, tears, chips, cracks, scratches, dents, water damage, permanent staining, wax, paint, adhesive residue, mold, mildew, excessive dirt, odor, misuse, and other damage beyond normal wear.
No paint, spray paint, markers, chalk, glue, tape, adhesives, wax, food dye, face paint, henna, glitter, confetti, slime, silly string, or other staining, sticky, or permanent substances may be used on or near rental property without prior written permission from Blush & Ivy Events.
Smoking and open flames are prohibited on or near rental property unless specifically authorized in writing.
Rental linens may not be cut, pinned, stapled, taped, glued, tied to unsafe surfaces, or otherwise altered.
Blush & Ivy Events may complete its final inventory and damage inspection after pickup or return. The Client acknowledges that some damage, missing property, stains, or breakage may not be reasonably identifiable until the rental property has been unloaded, cleaned, counted, tested, or inspected.
Damage or missing property discovered after pickup may be invoiced following inspection.
Repair or replacement charges may include the reasonable replacement value, repair labor, specialty cleaning, loss of use, taxes, delivery, shipping, and other direct expenses incurred to restore or replace the affected property.
The Client will receive an itemized invoice for damage, loss, missing property, or additional services. Payment will be due by the date stated on that invoice.
If rental property is unavailable, inaccessible, unprepared, or not returned at the scheduled time, the Client may be charged additional rental, labor, waiting-time, return-trip, storage, recovery, or replacement fees.
The Client remains responsible for the rental property until it is physically recovered and accepted by Blush & Ivy Events.
DESIGN AND INSTALLATIONS
All event styling and installations are custom designed. Inspiration photographs, renderings, mockups, and reference images are used as general design guidance only. Exact replication is not guaranteed.
Differences in location, lighting, weather, available materials, rental inventory, venue requirements, guest count, dimensions, access, and budget may affect the final appearance.
Blush & Ivy Events is the design professional and retains reasonable creative discretion regarding placement, proportions, flower selection, balloon placement, styling, substitutions, and final design execution within the agreed scope and overall aesthetic.
Once installed, backdrops, framework, weights, canopies, draping, signs, floral structures, balloon installations, and other installations may not be moved, adjusted, dismantled, climbed upon, leaned against, attached to, or altered by the Client, guests, vendors, venue staff, or any other person.
Blush & Ivy Events may relocate, modify, reduce, reinforce, or omit any part of an installation when reasonably necessary for safety, weather, structural integrity, venue requirements, property protection, or overall design execution.
The Client is responsible for ensuring that guests, children, vendors, and venue personnel do not interfere with or alter completed installations.
INSTALLATION ACCEPTANCE
The Client or the Client’s designated representative must inspect the completed installation for visible aesthetic concerns, placement concerns, or missing agreed items before the Blush & Ivy Events team departs.
Any visible concern must be reported promptly and while the Company’s team is still present so that the Company has a reasonable opportunity to evaluate and, when appropriate, correct the concern.
Visible aesthetic or placement concerns not reported before departure will be considered accepted.
After the Company’s team leaves, the Client is responsible for protecting the installation and preventing guests, vendors, children, animals, venue personnel, or other persons from moving or damaging it.
This acceptance provision does not waive claims involving concealed defects, subsequently discovered safety concerns, gross negligence, willful misconduct, violations of law, or any other right that cannot legally be waived.
BALLOONS, WEATHER, AND OUTDOOR INSTALLATIONS
Outdoor décor and installations are inherently subject to environmental conditions, including wind, sudden gusts, rain, heat, sunlight, humidity, sprinklers, unstable soil, uneven terrain, trees, animals, and other circumstances outside the Company’s reasonable control.
Blush & Ivy Events does not guarantee that balloon installations, backdrops, signage, florals, draping, umbrellas, canopies, or outdoor décor will remain in their original appearance, condition, or position after installation.
Balloons may oxidize, soften, shrink, expand, pop, lose shine, or change appearance because of heat, sunlight, temperature changes, humidity, wind, or contact with surrounding surfaces.
Décor, balloons, backdrops, signage, florals, and other installations may shift, lean, move, separate, fade, wilt, or collapse because of weather, venue conditions, guest interference, or other circumstances beyond the Company’s reasonable control.
If the Client requests that an installation be placed in a location against the recommendation of Blush & Ivy Events, the Client accepts responsibility for performance issues, instability, movement, damage, or changes resulting from that location.
Blush & Ivy Events has final authority regarding whether an item can be safely installed, left in place, operated, or continued in use.
The Company may delay, relocate, modify, reduce, remove, close, or omit any unsafe portion of an installation.
The Client is responsible for providing a suitable indoor or protected alternative location when outdoor conditions are unsafe. The Company does not guarantee that an indoor or alternative design will be identical to the originally planned outdoor design.
Reasonable aesthetic changes or omitted outdoor elements resulting from safety concerns do not constitute a failure to perform.
Once an installation has been completed or rental property has been delivered, payments remain subject to the payment, cancellation, and force-majeure provisions of this Agreement.
CANOPIES, DRAPING, AND FLORAL DESIGN
All canopies, draping, framework, poles, anchors, weights, floral vessels, stands, structures, and faux florals remain the property of Blush & Ivy Events unless expressly stated otherwise.
The Client, guests, vendors, and venue personnel may not move, adjust, remove, attach items to, hang items from, or otherwise alter any canopy, draping, framework, anchor, weight, floral structure, or installation after setup.
Nothing may be attached to Company equipment without prior written approval.
Fresh floral arrangements become the Client’s property after the event unless otherwise stated on the invoice.
Vases, compotes, urns, stands, vessels, trays, structures, mechanics, containers, and faux florals remain rentals and must be returned to Blush & Ivy Events.
Floral designs are created using seasonal flowers and foliage selected for quality, availability, and the overall design.
Specific flower varieties, exact flower shades, or exact quantities are not guaranteed unless expressly listed on the invoice.
Comparable substitutions may be made when necessary to preserve the overall color palette and aesthetic. Premium or out-of-season flowers may require an additional approved charge.
Blush & Ivy Events is not responsible for wilting, discoloration, petal damage, or other changes to fresh flowers caused by heat, direct sunlight, wind, freezing conditions, delayed event times, lack of water, guest handling, or other circumstances after delivery or installation.
DELIVERY, PICKUP, AND SITE ACCESS
The Client is responsible for providing safe, timely, and unobstructed access for delivery, installation, breakdown, and pickup.
This includes appropriate access through driveways, gates, doors, elevators, stairways, hallways, parking areas, loading zones, and event spaces.
The Client must provide accurate information regarding:
a. Stairs and steps;
b. Elevators and elevator reservations;
c. Narrow gates or doorways;
d. Restricted parking or loading areas;
e. Long walking distances;
f. Steep slopes or uneven terrain;
g. Security checkpoints;
h. Venue loading requirements;
i. Scheduled access times; and
j. Any other condition that could affect delivery or installation.
Additional labor, equipment, parking, waiting-time, delivery, or return-trip charges may apply when excessive walking distance, stairs, restricted access, inaccurate information, delayed entry, unavailable elevators, blocked paths, or other obstacles require additional time or personnel.
The Client must ensure that driveways, gates, walkways, and setup areas are clear before the Company arrives. Furniture and personal property that interfere with installation must be moved before the scheduled arrival time unless moving those items is specifically included on the invoice.
The Client must ensure that the Company can retrieve its property at the agreed pickup time. Locked gates, unattended properties, blocked access, venue closure, missing contacts, or other denied access may result in waiting-time and return-trip charges.
Blush & Ivy Events is not responsible for delays caused by traffic, road closures, accidents, venue restrictions, security procedures, unavailable loading zones, or other circumstances outside its reasonable control.
SITE CONDITIONS, STAKING, AND PROPERTY AUTHORIZATION
The Client represents that they have authority and permission to use the event property and to authorize Blush & Ivy Events to enter the property for delivery, installation, inspection, breakdown, and retrieval.
The Client must accurately disclose soft ground, slopes, irrigation systems, underground utilities, septic systems, low-voltage wiring, delicate flooring, fragile walls, landscaping, restricted surfaces, and other conditions that could affect installation or property access.
Before staking, anchoring, or installing equipment into the ground, the Client must disclose the known location of underground irrigation, plumbing, gas, electrical, septic, communication, and other systems and must obtain the property owner’s authorization.
Blush & Ivy Events may refuse to stake, anchor, attach, or install equipment when the Company cannot reasonably confirm that the method or location is safe.
The Client is responsible for damage arising from undisclosed underground systems, hidden site conditions, inaccurate property information, or a lack of property-owner authorization, except to the extent caused by the Company’s gross negligence, willful misconduct, or other liability that cannot legally be waived.
PERMITS, VENUE APPROVALS, PARKING, AND LOCAL REQUIREMENTS
The Client is solely responsible for obtaining all required permits, venue approvals, HOA approvals, beach or park permits, parking arrangements, loading authorizations, and property-owner permissions unless Blush & Ivy Events expressly agrees otherwise in writing.
The Client is responsible for providing copies of required permits and approvals before delivery or installation when requested.
Blush & Ivy Events is not responsible for citations, fines, denied entry, delayed access, equipment removal, installation restrictions, or penalties resulting from the Client’s failure to obtain or comply with required permits, approvals, rules, or ordinances.
If a venue, property owner, public agency, HOA, park representative, or other authorized official prohibits or limits an installation, Blush & Ivy Events may modify or omit the affected service. Such a restriction will not automatically entitle the Client to a refund.
The Client is responsible for all parking, valet, loading, permit, admission, toll, and access charges incurred in connection with the event unless otherwise stated on the invoice.
CANDLES, FLAMES, AND HEAT SOURCES
Decorative candles provided by Blush & Ivy Events may not be lit unless live-flame use was arranged and approved in writing before the event.
Live-flame candles must be supplied or specifically approved by Blush & Ivy Events and must comply with venue rules and applicable fire-safety requirements.
The Client assumes responsibility for supervising any approved live flame and for ensuring compliance with venue rules, property-owner requirements, and applicable regulations.
Smoking, grills, heaters, hot serving equipment, fire pits, sparklers, and other heat or flame sources must be kept a safe distance from rental property, linens, balloons, florals, draping, canopies, and installations.
The Client is responsible for burns, wax damage, smoke damage, fire damage, or other damage caused by unauthorized candles, flames, smoking, heat sources, or guest conduct.
CHILDREN, PETS, AND GUEST CONDUCT
Children must remain appropriately supervised at all times.
Children and guests may not climb, hang, swing, sit, stand, pull, or play on backdrops, stands, umbrellas, tables, décor, props, framework, canopies, draping, floral structures, signs, or other rental equipment not designed for that purpose.
Pets must be appropriately controlled and kept away from rental property, food displays, florals, balloons, linens, and installations.
The Client is responsible for damage caused by children, guests, pets, vendors, venue personnel, or invitees during the rental period.
The Client is responsible for communicating applicable safety and use restrictions to guests and other persons attending or working at the event.
THIRD-PARTY VENDORS AND CLIENT-PROVIDED PROPERTY
Blush & Ivy Events is not responsible for the acts, omissions, delays, workmanship, products, equipment, or services of venues, photographers, caterers, entertainers, delivery companies, public agencies, or other independent vendors.
A referral or recommendation does not create a partnership, employment relationship, agency relationship, guarantee, or warranty regarding another vendor’s services.
The Client is responsible for coordinating other vendors so that they do not interfere with the Company’s delivery, installation, photography, services, breakdown, or pickup.
Other vendors may not move, alter, dismantle, attach items to, or use Blush & Ivy Events property without prior written approval.
Blush & Ivy Events is not responsible for loss of or damage to Client-provided décor, gifts, food, signage, electronics, photographs, favors, personal property, or other items unless the Company expressly accepts custody of the item in writing.
The Client is responsible for removing all personal property from Company rentals before pickup.
FOOD, BEVERAGES, ALCOHOL, AND ALLERGENS
Food and beverage products may be prepared or supplied by independent third-party vendors.
The Client is responsible for notifying Blush & Ivy Events in writing of food allergies or dietary restrictions before ordering food or beverages.
Unless expressly confirmed in writing, Blush & Ivy Events does not guarantee that food has been prepared in an allergen-free environment or without cross-contact.
After delivery or setup, the Client is responsible for food safety, temperature control, serving, supervision, and timely disposal.
The Client is solely responsible for complying with all laws, permits, age restrictions, venue requirements, and regulations concerning alcohol.
Blush & Ivy Events does not sell, serve, supervise, or control alcohol unless such service is expressly stated on the invoice and legally permitted.
Blush & Ivy Events is not responsible for the conduct of intoxicated guests or for injuries, property damage, citations, or losses arising from alcohol supplied, served, or consumed by the Client, guests, venue, or another vendor, except to the extent liability cannot legally be waived.
INSURANCE
Blush & Ivy Events may require the Client to obtain special-event liability insurance for canopies, large installations, alcohol-related events, public events, or other higher-risk services.
When insurance is required, the Client must provide proof of coverage and any requested additional-insured endorsement by the deadline stated by the Company.
Failure to provide required insurance may result in cancellation, suspension, modification, or removal of the affected service.
Any insurance requirement imposed by the venue, property owner, public agency, HOA, park, or other third party remains the Client’s responsibility unless otherwise agreed in writing.