CAT DOT Shuttle Survey
Thank you for riding the CAT DOT Shuttle. Your feedback helps us improve service and better support our riders. We appreciate you taking a few moments to complete this survey.
Today's Date
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-
Month
-
Day
Year
Date
How often do you ride the CAT DOT Shuttle?
*
Daily
Several times a week
Weekly
Monthly
First-time rider
What is your primary reason for riding the DOT Shuttle today?
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Work
Shopping
Dining
Tourism
Special Event
Connecting to another CAT route
Medical Appointment
Other
Overall, how satisfied are you with the CAT DOT Shuttle?
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Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Rate the following:
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Rows
Excellent
Good
Fair
Poor
N/A
Shuttle Arrives on time
Frequency of Service
Cleanliness
Driver Professionalism
Feeling of Safety
Are the current shuttle stops conveniently located?
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Yes
Mostly
Somewhat
No
Does the current schedule and hours meet your needs?
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Yes
Mostly
Somewhat
No
Other
What improvements would you most like CAT to make? (Choose up to three.)
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More frequent service
Longer hours
Additional stops
Better real-time arrival information
More shelters/seating
Cleaner vehicles
Better connections
More signage
Improved accessibility
Other
How likely are you to recommend the DOT shuttle?
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Very Likely
Likely
Neutral
Unlikely
Very Unlikely
Other
What do you like most about the CAT DOT Shuttle?
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What is the one thing that CAT could do to improve the DOT shuttle?
*
What mode of transportation do you use for travels with CAT?
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Fixed-Route Bus
CAT Mobility (Paratransit)
Savannah Belles Ferry
DOT Shuttle
Combination of CAT Services
Other
OPTIONAL Demographics:
Chatham County Resident
Downtown Employee
City of Savannah Resident
Visitor/Tourist
Student
Other
Email
example@example.com
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