Payment:
Your total will be calculated by our team based on the service type that you request. We will be in touch once you submit this inquiry to discuss the payment process. An invoice will be e-mailed to you with a link to pay online with any major credit card company. If you have booked with less than one months notice, total payment will be due at time of booking.
Deposit:
A deposit of 50% will be due at the time of booking to hold your date.
Remaining Balance:
Due one week prior to event.
Cancellation and Refund Policy:
In the event that you need to cancel your order, you may do so without any penalties up until one month prior to your event. Your deposit will be refunded only if you have given one month’s notice of cancellation.
If you have booked with less than one months notice your order is not refundable, however a store credit will be given with one weeks notice of date change or cancellation.
If you have any additional questions or concerns, please email us at icecreamlabkelowna@gmail.com
By submitting this form, you are placing your inquiry, and confirm that you have read, understood and agreed with the terms above.