Rental Agreement
This rental agreement applies to the use of our Mobile Ice Cream Lab Cart.
Your rental includes your selected ice cream order, one staff member for up to 3 hours, as well as delivery and pickup.
For rentals outside of Kelowna city limits, an additional delivery and pickup fee may apply, subject to approval.
Deposit
A $350 deposit is required at the time of booking to secure and hold your event date.*
Remaining Balance
The remaining balance is due one week prior to your event date.
Payment Method
An invoice will be emailed to you with a secure link to make your payment online using any major credit card.
*If your booking is made less than one month prior to the event date, full payment will be required at the time of booking.
Cancellation & Refund Policy
If you need to cancel your booking, you may do so without penalty up to one month prior to your event date.
Your $350 deposit will be refunded provided that at least one month's notice of cancellation is given.
*If your booking was made less than one month prior to the event date, the booking is non-refundable. However, a store credit may be provided if you give at least one week's notice of a cancellation or date change.
Questions or Concerns
If you have any additional questions or concerns regarding your rental, please contact us by email.
Email: icecreamlabkelowna@gmail.com
Agreement & Confirmation
By submitting this form, you are confirming your booking and placing your order. By doing so, you acknowledge that you have read, understood, and agreed to all of the terms and conditions outlined above.