• Q4 Customer Service Roundtable

    Wednesday, September 9th at 08:45 - 10:00 BST

  • We are delighted you wish to accept our invitation to join the UK Customer Service Peer Cohort and participate in the Directors Club Q4 Customer Service Roundtable on Wednesday, September 9th at 08:45 - 10:00 BST, online via video conference. 

    To confirm your place, please complete the short booking form below.

    You will then receive a confirmation email and a calendar invite. Please note, this is a manual process and may take a few hours.

    If you have any questions, please email me.

    As always, we thank you for your support.

    Kind regards,

    Jon Snow

    Founder

    Directors Club, the world's business community

    jon.snow@directorsclub.org.uk 

    +44 7966 191 128

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  • Every organisation faces a slightly different set of challenges, frictions and hurdles when building a business case for AI investment, and then selling that business case internally.

    We'd like an insight into your key concerns so we can better focus the roundtable discussion. Below are 10 of the most cited. 

    For an explanation of each, please download an explainer sheet here.

  • When building a business case for investment in customer service AI solutions, which of the following challenges, frictions or hurdles are currently impacting your progress? Choose as many as relevant.*

  • Directors Club Membership

    A-class Membership is reserved for those who are currently employed in Enterprise, Government, or Third Sector organisations. Membership is free forever.

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  • CX AI Special Interest Group

    Directors Club has a special interest group for all members with an interest in how AI-powered solutions are impacting and transforming customer experience. Membership is free forever. 

  • CX AI Special Interest Group membership status:*
  • Maths Challenge*
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