Google Business Profile – Access & Setup Assessment

Google Business Profile – Access & Setup Assessment
Based your responses to the previous form, your business may require additional assistance before a standard Google Business Profile Support Session can be booked. Please complete this short assessment so the team can better understand your situation and contact you about the most appropriate support available.

Before completing, please note that you must have the authority to make changes to the business's Google Business Profile.
Eligibility
To provide support, we need to work with someone who is authorised to manage the Google Business Profile.
Contact Details
Business Name
Contact

First NameLast Name
Address

Street Address

Street Address Line 2
CityState / ProvincePostal / Zip Code
Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Email Address
example@example.com
Tell us about your Google Business Profile
Which statement best describes your situation? (Select all that apply.)

Other
Has your Google Business Profile been suspended, or have you seen a message saying it's disabled or under review?
Is your profile currently asking you to verify the business by video?
How many times have you attempted verification?
Do you think there may be more than one listing for your business on Google?
Have you previously tried to get the profile reinstated or appealed a suspension?
To the best of your knowledge, has your business previously appeared in Google Search or Google Maps?
Tell us a little more

Please describe the issue you're experiencing.
For example:
- What happens when you try to access your Google Business Profile?
- Have you already tried to recover access?
- Has your business recently changed ownership, management or email addresses?
- Is there anything else you think would be helpful for us to know?
Please describe the issue you're experiencing.
Do you know which Google account or email address may have been used to manage the profile?
If yes, please enter the email address (if known)
example@example.com
Is there anything else you'd like us to know before we review your request? (Optional)
What happens next?
Thank you for completing this assessment.

Our team will review the information you've provided to better understand your situation.

Google Business Profile issues can vary significantly, so we'll assess your responses and contact you to discuss the most appropriate support available. Depending on your circumstances, this may include a standard support session, additional assistance, or referral to a specialist for more complex issues.

We appreciate your patience and look forward to helping you get your Google Business Profile up and running.
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Google Business Profile – Access & Setup Assessment

Eligibility

Contact Details

Tell us about your Google Business Profile

Tell us a little more