NRA Whittington Center Guest Experience Survey
Thank you for visiting the NRA Whittington Center. We appreciate your feedback. Please take a few minutes to fill out this survey so we can learn how to best serve you.
Name
Email
Date
 -
Month
 -
Day
Year
Are you a NRA Member?
Yes
No
Are you a Whittington Center Member?
Yes
No
Do you have an Annual or Lifetime Whittington Center Membership?
Annual Membership
Lifetime Membership
Please select your Whittington Center Lifetime Membership Level(s)
Founder/ Frontier
Pioneer
Trailblazer
Prospector
Patriot
How did you hear about us?
Online
Website
Social Media (Facebook, Instagram, YouTube, etc.)
NRA Publications
Friends and family
Word of mouth
Other
What area(s) would you like to review? (Each category takes 2- 3 minutes)
Front Gate Experience
Lodging / RV / Camping / Check In
Pro Shop/ Museum Experience
Range Review
Event Attendee Experience
On-Site Food Services
Whittington University class
Women's Wilderness Escape
Whittington Hunting Program
Adventure Camp
General Property/ Roads
Other
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Women's Wilderness Escape
How many times have you attended WWE?
First time
2-3
4-6
7 or more
How would you rate the quality of instruction you received during WWE?
1
2
3
4
5
How welcoming, supportive, and encouraging was the WWE environment?
1
2
3
4
5
How well did WWE meet your expectations?
1
2
3
4
5
Overall, how would you rate your Women's Wilderness Escape experience?
1
2
3
4
5
As a result of WWE, how confident do you feel in your ability to handle a firearm?
Much more confident
Somewhat more confident
About the same
Less confident
On a scale of 0- Not at all likely to 10-Extremely likely, how likely are you to recommend WWE to a friend or family member?
Please Select
0- Not likely
1
2
3
4
5
6
7
8
9
10-Most likely
Are there any additional comments or suggestions that you would like to make?
Do you plan to attend again in the future?
Definitely
Maybe
Probably Not
Testimonials
Would you be willing to share a testimomial about your experience?
Yes
No
Please tell us about your experience
May we share your comments in our marketing materials?
Yes
Yes, but please use my first name only
Yes, but please do not use my name
No
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Guided Hunt Experience
Which hunt did you participate in?
Bull Elk
Cow Elk
Mule Deer
Antelope
Turkey
How many times have you hunted with us?
First time
2-3
4-6
7 or more
How would you rate your guide's knowledge, professionalism, and communication?
1
2
3
4
5
How satisfied were you with the organization and preparation for your hunt?
1
2
3
4
5
How would you rate the quality of your overall hunting experience?
1
2
3
4
5
What area(s) could we have improved?
Pre-hunt communication
Guide experience
Hunt organization/logistics
Lodging
Meals
Staff hospitality
Equipment/facilities
Other
How likely are you to hunt with the NRA Whittington Center again?
Definitely would
Probably would
Unsure
Probably would not
Definitely would not
From 0- Not at all likely to 10-Extremely likely, how likely are you to recommend a guided hunt at the NRA Whittington Center to another hunter?
Please Select
0- Not likely
1
2
3
4
5
6
7
8
9
10-Most likely
What was the highlight of your hunt, and is there anything we could do to improve the experience for future hunters?
Please select one
Harvested
Opportunity but did not harvest
No opportunity
Would you be willing to share a testimonial about your hunting experience?
Yes
No
Please tell us about your experience
May we share your comments in our marketing materials?
Yes
Yes, but use my first name only
Yes, but do not use my name
No
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Whittington University Student Experience
Which Whittington University course(s) did you attend?
Defensive Pistol Refresher
Defensive Pistol I
Defensive Pistol II
Defensive Pistol III
Defensive Pistol Masters: No-Light
Defensive Pistol Masters: Risk Assessment
Defensive Carbine I
Precision Rifle- School of 1,000 Yards
Long Range Precision Rifle
Extreme Long Range Precision Rifle
NRA Basic Pistol
NRA Basic Rifle
NRA Basic Shotgun
NRA Basic Muzzleloading
Archery Shooter Course
Other (Please list below)
Other
Is this your first Whittington University Course?
Yes
No
Approximately how many Whittington University Courses have you attended?
2-3
4-6
7 or more
How would you rate your instructor's knowledge, professionalism, and ability to teach effectively?
1
2
3
4
5
How well did the course content and instruction meet your expectations?
1
2
3
4
5
As a result of this course, how much did your knowledge, skills, or confidence improve?
Significantly improved
Somewhat improved
Slightly improved
No noticeable change
Overall, how would you rate your Whittington University training experience?
1
2
3
4
5
What could we have done better?
Course content
Instructor/Instruction
Pace or difficulty
Range/facilities
Equipment
Scheduling/Organization
Pre-course communication
Other
From 0- Not at all likely to 10-Extremely likely, how likely are you to recommend a Whittington U class to a friend or family member?
Please Select
0- Not likely
1
2
3
4
5
6
7
8
9
10-Most likely
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Event Attendee Experience Survey
What type of event did you attend?
Competition
Training
Wedding/ Showers
Birthday/ Graduation/ Celebration
Reunion
Corporate retreat
Other
Name of Event
Name of event
Date of event
 -
Month
 -
Day
Year
Date
Was this your first time attending an event at the NRA Whittington Center?
Yes
No
Approximately how many events have you attended at the NRA Whittington Center?
2-5
6-10
More than 10
Overall, how would you rate the event you attended?
1
2
3
4
5
How would you rate your experience with the NRA Whittington Center as the host facility?
1
2
3
4
5
How well did our facilities and amenities meet the needs of the event?
1
2
3
4
5
Would you attend this event again if it were hosted at the NRA Whittington Center?
Definitely
Probably
Unsure
Probably not
Definitely not
From 0- Not at all likely to 10-Extremely likely. Would you recommend the NRA Whittington Center as a location for other events?
Please Select
0- Not likely
1
2
3
4
5
6
7
8
9
10-Most likely
How did attending this event affect your impression of the NRA Whittington Center?
Much more positive
Somewhat more positive
No change
Somewhat more negative
Much more negative
What did you enjoy most about the event, and is there anything the event organizers or the NRA Whittington Center could have done to improve your experience?
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Adventure Camp Experience
Overall, how would you rate your Adventure Camp Experience?
1
2
3
4
5
How would you rate the instructors and camp staff?
1
2
3
4
5
How much did Adventure Camp help you improve your skills and confidence?
A lot
Some
A little bit
Not at all
How safe and supported did you feel while participating in camp activities?
Very safe and supported
Mostly safe and supported
Somewhat safe and supported
Not very safe of supported
After attending Adventure Camp, do you feel you grew in any of these areas? (Select all that apply)
Confidence
Leadership
Marksmanship
Outdoor skills
Teamwork
Independence
Responsibility
I learned something new about myself
None of these
Other
Would you recommend Adventure Camp to another young person?
Definitely
Probably
Not sure
Probably not
Definitely not
What was your favorite part of Adventure Camp, and what is one thing that could make camp even better?
Was there any part of your experience that didn't meet expectations? What could we have done better to improve your experience?
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Your Range Experience
Please select the range(s) that you used.
High Power Rifle Silhouette
Long Range Pistol Silhouette
Hunter Pistol Silhouette
Small Bore Rifle Silhouette
Defensive Training Area (DTA)
High Power Rifle (1,000 Yard)
Sight-In Range
Conventional Smallbore/ Sight-In
50 Yard Handgun Range
Cooper Rifle Walk Range
Coors Range
STAR Range
Lower STAR Range
PPC Range
Multi-purpose bays
Spring Canyon Range
Trap Fields
Skeet
5-Stand
Sporting Clays- Red Course
Sporting Clays- Blue Course
Sporting Clays- Green Course
Archery Sight-In
Archery Walking Course
YHEC Ranges
Coal Canyon
How would you rate the overall condition and maintenance of the range(s) you used?
1
2
3
4
5
What could be improved about the range(s) you used?
Targets/target systems
Shooting benches/stations
General maintenance
Cleanliness
Signage/directions
Accessibility
Other
How safe and comfortable did you feel while using our range(s)?
Very safe and comfortable
Mostly safe and comfortable
Somewhat safe and comfortable
Not very safe or comfortable
Please tell us what made you feel unsafe or uncomfortable so we can address your concerns.
How easy was it to find and use the range(s) you wanted to visit?
Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult
Overall, how would you rate your range experience at the NRA Whittington Center?
1
2
3
4
5
Do you want to share comments or suggestions?
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Front Gate Experience
How welcoming, helpful, and professional was our front gate staff?
1
2
3
4
5
How clear and helpful was the information or direction you received at the front gate?
1
2
3
4
5
Overall, how would you rate your front gate experience?
1
2
3
4
5
What could we have done better?
Friendliness or professionalism
Information provided
Directions or wayfinding
Check-in process
Wait time
Other
Is there anything we could have done to improve your arrival or front gate experience?
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Pro Shop/ Museum Experience
What did you visit?
Pro Shop
Frank Brownell Museum of the Southwest
Pro Shop
How helpful and knowledgeable was our pro shop staff?
1
2
3
4
5
How satisfied were you with the selection and availability of merchandise?
1
2
3
4
5
Did our staff make you feel welcome?
Yes
Somewhat
No
Overall Pro Shop experience?
1
2
3
4
5
Is there anything we could do to improve your Pro Shop experience?
Frank Brownell Museum of the Southwest
How interesting and informative did you find the museum exhibits?
1
2
3
4
5
How would you rate the overall presentation and organization of the museum?
1
2
3
4
5
Overall, how would you rate your museum experience?
1
2
3
4
5
Would you recommend the museum to friends or family?
Yes
Maybe
No
Is there anything we could do to improve your next museum experience?
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Lodging/ RV/ Campground Guests
Where did you stay during your visit?
Brownell Suite
Founder Cabins
Competitor Housing
Log Cabins
RV Log Cabins
East RV Park
West RV Park
Primitive Camping
How many nights did you stay?
1 Night
2-3 Nights
4-7 Nights
More than 7 Nights
How would you rate the cleanliness and overall condition of your accommodations?
1
2
3
4
5
How would you rate the comfort and functionality of your accommodations?
1
2
3
4
5
Overall, how would you rate your lodging experience at the NRA Whittington Center?
1
2
3
4
5
Which area(s) could we improve? (Select all that apply)
Cleanliness
Bed/bedding
Bathroom
Heating or cooling
Plumbing
Appliances/amenities
Maintenance/repairs
Noise
Other
Please tell us more about what you experienced. (Include room number, cabin name, or site number)
Considering the accommodations and your overall stay, how would you rate the value of your lodging experience?
1
2
3
4
5
Would you stay with us again?
Yes
Maybe
No
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General Property/ Roads
How would you rate the cleanliness of Grounds and landscaping?
1
2
3
4
5
How would you rate the overall condition of the road system?
1
2
3
4
5
How would you rate directional signage?
1
2
3
4
5
How would you rate safety and security?
1
2
3
4
5
Any other comments, suggestions, or concerns?
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On-Site Food Services
How would you rate the quality and taste of the food?
1
2
3
4
5
How satisfied were you with the variety and selection of the food offered?
1
2
3
4
5
How would you rate the friendliness and quality of service provided by our food service staff?
1
2
3
4
5
Overall, how would you rate your onsite dining experience?
1
2
3
4
5
Did you have dietary needs?
Yes
No
Not Applicable
If you had dietary restrictions or special dietary needs, how well were they accommodated?
Very well
Somewhat well
Not well
What could we improve?
Food quality/taste
Food temperature
Portion size
Variety/selection
Dietary options
Wait time
Staff/service
Cleanliness
Other
Any comments, suggestions or concerns?
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Other
Please describe what you would like to review
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A Little About Yourself
We would love to know a little more about our guests that come and visit us! Would you be interested in answering a few questions about yourself?
Yes
No
How many times have you visited the Whittington Center in the past 12 months?
First time
2-4 times
5-7 times
8+ times
Where are you visiting from?
Please Select
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
What age range are you in?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Who did you visit the Whittington Center with?
Alone
Spouse/Partner
Friends
Family
Youth Group
Club/Team
Other
Length of visit?
Day trip
1 night
2-3 nights
4-6 nights
One week or longer
Preferred Shooting Discipline(s)
Rifle
Pistol
Shotgun
Muzzleloader
Archery
Sporting Clays
Trap
Skeet
Long Range
Action Shooting
Other (Please describe below)
Other
How many people were in your party?
1
2
3-5
6-10
11+
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Any other questions, comments, concerns, or suggestions?
Would you like to be contacted about any feedback/questions related to your experience at the Whittington Center?
Yes
No
What is your preferred contact method?
Email
Phone
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Email
example@example.com
One of our customer service experts will be reaching out to you within the next week in regards to your feedback form. We thank you for your time and appreciate your contribution to helping the NRA Whittington Center continue to be America's Greatest Shooting Destination!
Are you interested in purchasing an NRA Whittington Center Membership today?
Yes
No
Thank you! You will be redirected to our Membership Purchase Form following completion of this survey!
Are you interested in making a donation to the NRA Whittington Center Today?
Yes
No
Thank you! You will be redirected to our NRA Whittington Center Donation Form following completion of this survey!
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