This form is intended for the processing of complaints regarding products purchased in Switzerland. If you wish to report an issue with a product that was purchased outside Switzerland, please contact the retailer in the country where the product was purchased.

Whether it's Munz, Minor, Avelines or Chocolat Ammann – our chocolates stand for the highest quality and genuine enjoyment. If one of our products does not meet your expectations, please let us know. Your feedback helps us respond quickly and continuously improve our quality. Simply complete the form below – our team will take care of your request as soon as possible. Thank you for your support!