Registration Policy:
Each project is personally laser-cut just for you upon registration, so class registrations are non-refundable.
If something comes up and you’re unable to attend, you’re welcome to transfer your spot to another guest (any payment exchange should be handled directly between parties).
You may also email cheri@onawhimil.com, and we’ll work together to arrange project pick-up at a mutually convenient time. I truly want you to still receive and enjoy what you ordered.
Refunds & Disputes:
If you notice an error, please contact us directly — we’re happy to help and issue refunds when appropriate. Refunds are processed promptly; however, it may take 10–14 business days for funds to appear back in your account, depending on your financial institution.
For the quickest resolution, we recommend reaching out to us directly, as formal charge disputes filed through a bank may take up to 90 days to be resolved.