• Cancellation Request

    Thinking of Cancelling? Consider Reducing Instead
  • Why staying in the water matters
    Just one hour of swimming each week can make a meaningful difference. It helps swimmers stay active, build confidence, support their mental wellbeing, and maintain a sense of connection.

    Taking a complete break can make it harder to maintain routine and skills, which can make returning to swimming feel like a bigger step later on.

    For children, staying involved in sport matters. Research shows that up to 70% of children stop participating in organised sport by age 13. Continuing with swimming can help keep children active, confident and connected, supporting both their physical health and mental wellbeing.

    Please note that verbal notifications to the coach or pool reception will not activate your cancellation; the form must be completed for the process to take effect.

  • Which Academy location is your home pool?
  • Would you prefer to reduce sessions instead of cancelling?
  • Would you like to join the waitlist to return in the future?
  • What did you enjoy most about the Academy?
  • Format: (000) 000-0000.
  • Swimmers DOB
     - -
    2 digit month, 2 digit day, 4 digit year
  • Requested Cancellation Date (must be at least 30 days from today)*
     - -
    2 digit month, 2 digit day, 4 digit year
  • Cancellation terms

    Cancellation requests are subject to a 30-day notice period, starting from the date the request is received. No refunds will be provided during the notice period. Where applicable, a final pro-rata direct debit will be processed to cover any remaining balance.

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