Back Office Application
Answer the questions to show your organizational skills and experience.
Full Name
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First Name
Last Name
Phone number.
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example@example.com
Are you currently employed?
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How old are you?
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Where do you reside?
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What is your salary expectation?
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You're given a stockroom that has no clear system in place. What's your first move?
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Start unpacking whatever is on top and sort it as I go.
Take a few minutes to look at the space and plan where things should go before touching anything.
Ask a coworker how they'd like it done and follow their lead.
Group items by size first, then worry about categories later.
Group items by colour.
Group items by what nicotine strength they are.
Create an SOP for an organized system and pitch it to management.
A big delivery arrives 15 minutes before closing, and the stock is urgently needed in stores. What do you do?
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Start unpacking as much as possible before I have to leave.
Quickly sort the boxes by priority so whoever continues tomorrow knows where to start.
Let management know and ask if they want me to stay late.
Leave it for the next shift since it's close to closing time.
You realize you mislabeled an entire section after already moving on. What do you do?
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Your coworker walks in, messes up your neatly packed stock while looking for something, and doesn't fix it. What do you do?
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Fix it myself without saying anything.
Mention it to them casually and ask if they can put things back next time.
Let it go — stock gets moved around all the time.
Report it to a manager so it doesn't happen again.
Back everything neatly again and then report it to management.
You had too much stock to handle alone, so you accepted help from a coworker, but they made a mistake. Management asks what happened. What will you say?
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Explain honestly what happened and that it was a joint effort.
Take responsibility since I was overseeing the task.
Explain what the coworker did differently without placing blame.
Say I'm not sure since I was focused on my own section.
Your coworker has seemed very down lately, and they ask you whether you think they should go on antidepressants. What do you do?
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Speak from personal experience and advise them.
Change the subject since it feels like too personal a conversation for work.
Tell them to avoid antidepressants and try natural alternatives.
Tell them to try antidepressants because it will help them.
A task takes longer than expected because the stock arrived in worse condition than usual. What do you do?
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You find a box of stock with no label or barcode. What's your approach?
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Set it aside and keep working, dealing with it later.
Try to match it to similar products already organized.
Ask a coworker or manager if they recognize it.
Research it on the system using any info printed on the box.
You're asked to redo a task you already finished because management wants it done differently. How do you feel about that?
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A little frustrated, but I'll redo it properly.
Fine with it — it's their call on how they want things run.
I'd ask why, so I understand for next time..
I'd redo it while suggesting my original approach as an option.
What do you enjoy doing on your day off?
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You're told to prioritize one delivery over another, but you think the other one is more urgent. What do you do?
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Follow the instruction as given.
Voice my opinion, then follow whatever they decide.
Prioritize based on my own judgment since I'm the one doing the work.
You're asked to help in an area you're less familiar with. How do you respond?
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Give it a go and ask questions as I go.
Say I'd prefer to stick to what I know best.
Watch someone else do it first, then jump in.
At the end of a long, busy shift, how do you usually feel?
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