• Notice of Privacy Practices
     
    41400 Dequindre Rd, Suite 110, Sterling Heights, MI 48314  •  P 586-580-2975  •  F 586-580-2954  •  info@silverliningspllc.com  •  silverliningspllc.com
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    This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

    Silver Linings Counseling, PLLC (“Silver Linings Counseling,” “SLC,” “we,” “our,” or “us”) is committed to protecting the privacy of your health information. This Notice explains how we may use and disclose your protected health information, your rights regarding that information, and our legal responsibilities.

    Effective Date: August 27, 2026
    How We May Use or Disclose Your Health Information
     

    We may use or disclose your health information without your written authorization in the following circumstances when permitted or required by law.

    Treatment

    We may use and disclose your health information to provide, coordinate, or manage your mental health treatment and related services. This may include determining appropriate treatment, coordinating your care, documenting services, and evaluating your response to treatment. For example: Your SLC treating provider(s) may share information with and receive information from your other healthcare providers, such as your primary care physician. psychiatrist, etc.

    Health Care Operations

    We may use and disclose your health information to operate our practice and improve care. This may include quality improvement, clinician review, training and supervision, credentialing, licensing, auditing, compliance, business planning, and administrative activities.

    Required by Law

    We may use or disclose your health information when required to do so by federal, state, or local law.

    Law Enforcement

    We may disclose health information to law enforcement officials when permitted or required by law, including in response to certain lawful processes or other circumstances authorized by HIPAA and applicable state law.

    Public Health & Safety

    We may disclose health information for certain public health and safety activities as permitted or required by law, including:

    • preventing or controlling disease, injury, or disability;
    • reporting suspected abuse or neglect;
    • reporting certain reactions to medications or problems with products;
    • assisting with product recalls; or
    • preventing or reducing a serious and imminent threat to the health or safety of a person or the public.
    Health Oversight

    We may disclose your health information to health oversight agencies for authorized activities such as audits, investigations, inspections, licensing, disciplinary proceedings, and oversight of the health care system.

    Workers’ Compensation

    We may use or disclose your health information as authorized by and to the extent necessary to comply with workers’ compensation laws or similar programs established by law.

    Organ & Tissue Donation

    We may disclose health information to organizations involved in organ, eye, or tissue donation or transplantation when permitted by law.

    Payment

    We may use and disclose your health information as necessary to obtain payment for services you receive. Information sent to an insurance company, health plan, or other payer may include identifying information, diagnoses, dates or types of services, and other information necessary for billing and payment.

    Appointments & Other Communications

    We may use your contact information for appointment reminders and information about treatment alternatives or other health-related services. You may ask us to communicate with you in a specific way or at a specific location.

    Lawsuits & Legal Proceedings

    We may disclose your health information in response to a court or administrative order, subpoena, discovery request, or other lawful process when applicable legal requirements are met.

    Abuse, Neglect & Domestic Violence

    We may disclose health information to an appropriate government authority when authorized or required by law to report suspected abuse, neglect, or domestic violence.

    Research

    We may use or disclose health information for research when permitted by HIPAA and other applicable laws. Research involving identifiable protected health information may require your written authorization or approval of an Institutional Review Board or Privacy Board unless another HIPAA provision permits the use or disclosure.

    Information properly de-identified in accordance with HIPAA is no longer considered protected health information under HIPAA.

    Serious Threat to Health or Safety

    We may use or disclose your health information when necessary, consistent with applicable law and ethical standards, to prevent or lessen a serious and imminent threat to your health or safety or the health or safety of another person or the public.

    Specialized Government Functions

    We may disclose your health information for permitted government functions, including military and veterans’ activities, national security and intelligence activities, and protective services for certain officials.

    Coroners, Medical Examiners & Funeral Directors

    We may disclose health information to a coroner, medical examiner, or funeral director as permitted or required by law so they may carry out their lawful duties.

    Additional Confidentiality Protections: Certain mental health, substance use disorder, and other specially protected information may receive additional confidentiality protections under federal or Michigan law. When another applicable law provides greater privacy protection than HIPAA, we will follow the more protective law.
    Uses and Disclosures Requiring Your Written Authorization
     
    Other Uses

    Uses and disclosures of your health information that are not described in this Notice or otherwise permitted or required by law will be made only with your written authorization.

    Marketing

    We will obtain your written authorization before using or disclosing protected health information for marketing when authorization is required by HIPAA.

    Fundraising

    Silver Linings Counseling does not currently use your protected health information for fundraising purposes.

    Psychotherapy Notes

    Most uses and disclosures of psychotherapy notes require your written authorization, except for certain uses and disclosures specifically permitted by law.

    Sale of Protected Health Information

    We will obtain your written authorization before making a disclosure that constitutes a sale of protected health information under HIPAA.

    Revoking an Authorization

    You may revoke an authorization in writing at any time, except to the extent that we have already taken action in reliance on the authorization.

    Your Choices
     
    You have a say in certain types of sharing.

    For certain health information, you may tell us whether you want relevant information shared with:

    • a family member;
    • a close friend;
    • another person involved in your care; or
    • another person involved in payment for your care.

    If you are unable to tell us your preference, such as during an emergency, we may share information when permitted by law if we determine that doing so is in your best interest.

    Your Rights
     

    You have important rights regarding your health information.

    Get a Copy of This Notice

    You may obtain a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

    Ask Us to Correct Your Record

    If you believe health information we maintain about you is incorrect or incomplete, you may request an amendment. If we deny your request, we will provide a written explanation and information about your rights regarding that denial.

    Ask Us to Limit What We Use or Share

    You may ask us not to use or disclose certain information for treatment, payment, or health care operations or not to share information with certain people involved in your care. We are generally not required to agree.

    Get an Accounting of Disclosures

    You may request a list of certain disclosures of your protected health information made during the six years before your request. Certain disclosures, including many for treatment, payment, and health care operations, are not included.

    Revoke an Authorization

    You may revoke an authorization in writing at any time, except to the extent that we have already acted in reliance on that authorization.

    Get a Copy of Your Health Information

    You may inspect and obtain an electronic or paper copy of health information maintained about you in a designated record set, subject to certain legal exceptions. We may charge a reasonable, cost-based fee as permitted by law.

    Request Confidential Communications

    You may ask us to contact you in a specific way or at a specific location, such as only at a particular phone number or mailing address. We will accommodate reasonable requests as required by law.

    Services Paid Fully Out of Pocket

    If you pay in full out of pocket for a health care item or service, you may ask us not to disclose information about that item or service to your health plan for payment or health care operations. We will honor the request unless disclosure is otherwise required by law.

    Have Someone Act for You

    A person legally authorized to act on your behalf may generally exercise your HIPAA rights and make choices about your health information, subject to applicable law and certain exceptions.

    File a Privacy Complaint

    You may complain to Silver Linings Counseling or the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.

    No Retaliation: Silver Linings Counseling will not retaliate against you for exercising your privacy rights or filing a privacy complaint.
    Our Responsibilities
     

    Silver Linings Counseling is required by law to:

    • maintain the privacy and security of your protected health information;
    • provide you with this Notice describing our legal duties and privacy practices;
    • follow the duties and privacy practices described in the Notice currently in effect; and
    • notify affected individuals following a breach of unsecured protected health information when notification is required by law.

    We will not use or disclose your information other than as described in this Notice unless you authorize us in writing or another use or disclosure is permitted or required by law.

    Changes to This Notice
     

    We reserve the right to change this Notice and our privacy practices. A revised Notice may apply to all protected health information we maintain, including information created or received before the effective date of the revised Notice.

    A current copy of this Notice will be available on our website, at our offices, and upon request via email or mail.

    Questions or Complaints
     

    If you have questions about this Notice or believe your privacy rights have been violated, please contact your clinician or:

    Dustin Shepler, PhD, LP, HSP, CST
    President/Owner
    Silver Linings Counseling, PLLC
    Phone: (586) 580-2975
    Email: info@silverliningspllc.com

    You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.

  • Contacting Us
     
    Office Hours

    Monday–Thursday: 9:00 AM–5:00 PM

    Friday: 9:00 AM–3:00 PM

    Hours may vary due to federal holidays.

    Contact Our Front Desk

    Phone: (586) 580-2975

    Text: (586) 580-1681

    Fax: (586) 580-2954

    Email: info@silverliningspllc.com

    Feel free to contact our front desk using any of the methods above. We will respond within one business day. Messages may be left after hours for cancellations, but payments cannot be processed by voicemail.

    Between-Session Communication: Therapists are generally not available between sessions. If they accept calls or messages outside of appointments, additional fees may apply. Please see the Fee Schedule for more information.
    Mental Health Emergencies
    In an emergency, please call 911 or visit the nearest emergency room.
     
    Crisis Resources
    Macomb County
    586-307-9100
    Oakland County
    248-456-0909
    Suicide & Crisis Lifeline
    988 — Call or Text
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