1. Do NOT ship your firearm until you receive an RMA (Return Merchandise Authorization) number from our team.
2. Make sure your firearm is UNLOADED and safe before handling, photographing, or shipping.
3. Many issues are resolved by completing the break-in period, proper cleaning and lubrication, and using recommended ammunition. Please review your owner's manual first — the questions below will help us confirm the cause quickly. (View Owner's Manual)
4. Do not include ammunition with any firearm you are authorized to send in.
YOUR FIREARM MUST BE REGISTERED BEFORE FILLING OUT THIS FORM.
THIS FORM IS NOT FOR REGISTERING YOUR FIREARM.