Clone of Home Care Score Card

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Please enter your email address to be sent your Home Care Entitlements Guide* This field is required.
example@example.com
2
Would you also like to receive your Home Care Scorecard? This is a customised report that helps you understand whether your home care is working as well as it could
YESNO
3
Ok then, to start with, who is completing this Scorecard?
I'm completing it for myself
I'm helping a parent or loved one
Both
I’m not sure
4
What type of home care funding do you receive?
Home Care Package / Support At Home
Commonwealth Home Support Program (CHSP)
DVA
Other
None
I'm not sure
5
What level Home Care Package do you currently receive?
Level 1
Level 2
Level 3
Level 4
Level 5 - 8
I’m not sure
6
How long have you been with your current provider?
Less than 6 months
6–12 months
1–3 years
More than 3 years
7
How well do you feel your care manager understands what's important to you?
Always
Usually
Sometimes
Rarely
Never
8
How well does your care manager communicate with you when you need them
Always
Usually
Sometimes
Rarely
Never
9
How often do you have to chase people to get things done.
Always
Usually
Sometimes
Rarely
Never
10
To what degree does your provider help solve problems before they become stressful?
Always
Usually
Sometimes
Rarely
Never
11
To what degree do you understand how your Home Care Package is being used.
Always
Usually
Sometimes
Rarely
Never
12
How confident or comfortable do you feel to ask your provider questions?
Always
Usually
Sometimes
Rarely
Never
13
To what degree do you feel like your provider is working with you, not against you?
Always
Usually
Sometimes
Rarely
Never
14
Overall, do you feel your home care makes life easier?
Always
Usually
Sometimes
Rarely
Never
15
Have you ever wondered whether another provider might offer a better experience?
Yes
No
16
Have you ever delayed asking for something because it felt too hard?
Yes
No
17
Have you ever been surprised by fees, invoices or package statements?
Yes
No
18
Have you ever felt like you were coordinating your own care?
Yes
No
19
Do you know what your care manager is actually responsible for?
Yes
No
20
Which statement best describes your current experience?
Everything is working really well.
Mostly good, but there are a few frustrations.
I'm not sure whether I'm getting the support I should.
I often feel frustrated or unsupported.
Home care feels much harder than I expected.
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Name
First Name
Last Name
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Your answers suggest it may be worth taking a closer look at your home care.Hi, Jim Moraitis here from VillageLocal. From what you've shared in your Home Care Scorecard, there may be opportunities to get more from your home care funding and make sure your support is working as well as it could for you. I'd like to offer you a free Home Care Clarity Call. During our conversation, we'll look at what your Scorecard has highlighted and help you understand what your options are. Sometimes that means getting more from your current provider. Sometimes it means changing how your funding is being used. And occasionally, it means exploring whether another provider may be a better fit. The goal is to help you leave the conversation with more clarity, greater confidence and a better understanding of what to do next.
Book My Free ReviewGive This A Miss
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Appointment
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Phone NumberPlease provide the best number to call you on
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