11.04.26 Nicole Hoffman (PGA Sections)

The Red-Carpet Treatment: 3 Steps to Creating VIP Customer Experiences Every Time

Nicole Hoffman
Wednesday, November 4
4 pm EST/1 pm PST

Every customer who walks into your store deserves to feel like a VIP. In today’s competitive retail landscape, exceptional customer service isn’t optional — it’s the differentiator that turns browsers into buyers and buyers into loyal advocates. This session introduces a simple, actionable 3-step framework for delivering “Red Carpet Treatment” service that builds trust, drives repeat visits, and leaves a lasting impression.

Nicole Hoffman delivers this attendee favorite session with an unexpected twist that leaves participants surprised, immersed and ultimately, ready to take action when they return to their stores.

PGA Members receive 1 PDR credit for attending this webinar.

PGA of Canada Class 'A' members eligible for credit toward the Golf Operations Specialization: Live attendees will receive 1 credit for a 1 hour webinar.

Free for PGA Members
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