amika Warranty Claim Request Form

amika warranty request form
Please follow the instructions to start your warranty claim request.

Once your information has been submitted, our CX team will reach out with next steps. Please note: our warranty does not cover lost, stolen, altered, or misused items. Our warranty does not cover styling tools purchased from unauthorized retailers. Styling tools no longer in your possession cannot be claimed under warranty.

In the event your styling tool is no longer available, we will provide accommodations via a replacement styling tool of your choice from available models.

Please do not dispose of your styling tool unless otherwise instructed.
Which product are you requesting a warranty claim for?
Where are you located?

Styling Tool Warranty Claim Request
Name

First NameLast Name
Email
example@example.com
Phone Number

Country CodeArea CodePhone Number
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Which Tool Are You Submitting a Claim For?
Other:
Reason for Claiming Warranty:
Other:
Date of Purchase

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
Number of Uses Prior to Claim:
Average Length of Use Per Session:
Please attach a clear photo of your styling tool.

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Please attach a clear photo of your proof of purchase.

Proof of purchase must clearly show: date of purchase, name of retailer. Proof of purchase can be a screenshot from a retailer app/confirmation email, a line item from a bank statement, or a photo of a paper receipt from a retailer. Please note: proof of purchase is required to validate warranty eligibliity. Claims without appropriate proof of purchase will be denied.
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Quality Control: Styling Tool Batch Code

Examples of where to locate your styling tool's batch code are provided below:
Please Upload a Clear Image of Your Tool's Batch Code:

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amika HK Warranty Request
We're sorry to hear you've run into issues with your amika styling tool. Unfortunately, as any warranty coverage (including extended warranties) was an offering exclusively through amika HK, we are unable to facilitate any replacements under warranty.

While our distributor in HK (VIP Extra Club) no longer officially serves customers as an amika retailer, they will continue to provide warranty services for any styling tools still within the warranty period, and offer alternative options under its current branding.

We recommend that you contact them via their site - please provide them with as much information on your original purchase + your warranty request as you can.

If you registered your contact number at the time of your original purchase, you should be able to use this number to log into their site and easily request assistance (as your purchase record and warranty information will be on file)!

We're sorry.

This form exclusively supports warranty claims for styling tools. Styling products do not have warranties.
How can we help?
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