• MonkFlo Heat Pump Assessment

    Answer a few quick questions about your home and existing hot water system. Upload a few photos and MonkFlo will review your setup, check potential rebate eligibility and recommend a suitable heat pump option. Please do not upload identity or income documents here.
  • This form helps MonkFlo check your existing hot-water setup, recommend the right heat pump, estimate any applicable discounts or rebates, and prepare a quote.
  • Victorian rebates & discounts Eligible Victorian households may be able to access Solar Victoria hot water rebates and Victorian Energy Upgrades discounts. The amount depends on eligibility, the existing hot water system, the product selected and current program rules. MonkFlo will check the available options as part of your assessment.

  • Customer Details

  • Format: (000) 000-0000.
  • Preferred Contact Method*

  • Existing hot-water system and household needs

  • Current hot-water system type*
  • Approximate age of current system*
  • Is the system working now?*
  • Is the existing hot-water system unsafe, failed, or needing urgent replacement?*
  • Does the property have rooftop solar PV?*

  • Quick rebate eligibility check

  • These questions are a quick pre-screen only. Solar Victoria makes the final decision.
  • Are you the owner-occupier?*
  • Is this an existing home rather than a new build?*
  • Is the combined taxable household income of all owners $150,000 or less per year?*
  • Is the property value under $3 million?*
  • Has the property previously received a Solar Victoria hot water rebate or solar battery rebate?*
  • Is the hot water system being replaced at least 3 years old?*
  • Have you already applied for the Solar Victoria Hot Water Rebate?*

  • Photos

  • Please upload clear photos if you have them — they help MonkFlo assess the job accurately and reduce unnecessary site visits. Photos are optional and can be provided later if needed.
  • Upload a File
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  • Upload a File
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  • Upload a File
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  • Upload a File
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  • Upload a File
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  • Upload a File
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  • Upload a File
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  • Customer goals / notes

  • Main reason for upgrading*

  • What happens next

  • MonkFlo reviews your submission and will contact you about suitable options, indicative pricing and next steps. Final rebate eligibility is always subject to the relevant program requirements.
  • Consent*
  • Should be Empty: