• Property Maintenance Service Request

    Property Maintenance Service Request

    IMPORTANT: Submitting this form is a request for service only and does not guarantee an appointment, service date, or price. Heavenly’s Property Maintenance will review your request and contact you with availability & quote before your service is confirmed.
  • Format: (000) 000-0000.
  • Please select all services you are Interested in:*
  • Preferred method of communication?*

  • PROPERTY INFORMATION

  • How often would you like your service?*
  • What day of the week do you prefer?*
  • Approximately how large is your yard?*
  • Are there pets on the property?*
  • Are there any obstacles we should be aware of?*

  • PROPERTY ACCESS

  • Are there any gates we need to access to reach the backyard?*
  • Will someone be home during service(s)?*
  • If nobody is home, do you authorize Heavenly Property Maintenance to access the property to complete the scheduled service?*

  • Lawn Condition

  • Heavenly Property Maintenance has a $50 minimum service charge. Final pricing may vary based on lawn size, condition, accessibility, requested services, and additional work required.
  • Would you consider your lawn currently overgrown?*
  • When was the last time the lawn was mowed?*
  • Does the property currently have tall grass, weeds, brush, or excessive vegetation that may require additional work?*

  • SCHEDULING PREFERENCES

  • I understand that mowing & property maintenance schedules may occasionally change due to weather, lawn conditions, holidays, equipment issues, or circumstances outside of Heavenly Property Maintenance’s control.

  • Social Media & Content Permission

  • My wife often comes along and records me while I work so we can share our before-and-after transformations.

  • Would you be comfortable with Heavenly Property Maintenance recording videos & taking photos while we are providing services at your property?*
  • Please note: We will respect your privacy and will not intentionally record people, children, license plates, or other private information without permission. Thank you for supporting our small business! Your permission helps us show others the work we do and helps our business grow. We truly appreciate it!

  • Property Photos

    This will help give us an idea of what we’re working with but will still need to complete an in-person property assessment
  • Upload a File
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  • Upload a File
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  • Upload a File
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  • CLIENT AGREEMENT

  • By signing below, I confirm that the information provided on this form is accurate and that I am requesting services from Heavenly Property Maintenance. I understand that the services selected above will be discussed with and confirmed by owner Justin with Heavenly Property Maintenance before any service begins. I understand that additional services or work outside of the agreed-upon service may require additional charges and will be discussed before the additional work is performed whenever possible. I understand that weather and other circumstances may occasionally require my service to be rescheduled. I agree to provide reasonable access to the property for scheduled services and to communicate any special instructions or property concerns with Heavenly Property Maintenance.

    Submitting this form does not guarantee a service date or appointment. All requests are reviewed individually and must be confirmed by Heavenly’s Property Maintenance.

     

     

  • Heavenly’s Property Maintenance — Service Policy

    1. Service Requests & Scheduling
    Submitting a service request does not guarantee an appointment. All requests are reviewed individually. A service is not considered scheduled until Heavenly’s Property Maintenance confirms the date, time, and service with the customer.

    2. Minimum Service Charge
    Our minimum service charge is $50. Final pricing is based on the size, condition, accessibility, and scope of the requested work. Additional charges may apply for properties requiring excessive cleanup, heavy overgrowth, debris removal, or work beyond the originally requested service.

    3. Estimates & Quotes

    All quotes and estimates are provided in person after we inspect the property. We will take the time to look over the property, discuss the services you are requesting, and evaluate the condition and scope of the work. Pricing will be discussed with the customer during the on-site estimate.

    4. Property Access
    Customers are responsible for providing safe and reasonable access to the property at the scheduled time. If we cannot access the property because of a locked gate, blocked driveway, unavailable access code, or other preventable issue, we may have to reschedule.

    5. Pets
    Pets must be secured before our arrival and remain secured while work is being performed. Heavenly’s Property Maintenance is not responsible for pets that escape due to the customer failing to properly secure them.

    6. Property Hazards
    Customers must disclose known hazards, including but not limited to hidden sprinkler heads, invisible fences, buried objects, electrical cords, pet waste, unstable structures, holes, debris, or other conditions that could create a safety risk or damage equipment.

    7. Personal Property
    Customers are responsible for removing toys, decorations, hoses, cords, lawn furniture, pet items, and other personal belongings from areas being serviced. We will make reasonable efforts to avoid visible items; however, we cannot be responsible for damage to items that were left in the service area.

    8. Weather & Conditions
    Services may be postponed due to rain, severe weather, excessive moisture, unsafe conditions, or other circumstances outside our control. Rescheduling due to weather does not constitute a cancellation of service.

    9. Cancellations & Rescheduling
    We understand that plans change. Customers should provide as much notice as possible when cancelling or rescheduling. Repeated cancellations, last-minute cancellations, or missed appointments may affect future scheduling and may result in a cancellation or trip fee.

    10. Lawn Conditions
    Extremely tall or overgrown grass, heavy weeds, excessive leaves, branches, trash, animal waste, or other debris may require additional time and equipment. Such conditions may result in additional charges. We will communicate this when possible before beginning additional work.

    11. Recurring Services
    Requesting weekly, biweekly, or monthly service does not automatically guarantee a permanent service schedule. Recurring service is subject to availability, weather, property conditions, and our ability to maintain the requested schedule.

    12. Payment
    Payment is due according to the payment terms provided at the time of service. Customers are responsible for the full agreed-upon amount for completed work. Any additional work requested after the original agreement may result in an additional charge.

    13. Workmanship
    We take pride in providing quality service. If you have a concern regarding completed work, please contact us as soon as possible so we can review the situation and determine an appropriate resolution.

    14. Damage
    We take reasonable precautions to protect your property. However, Heavenly’s Property Maintenance cannot be responsible for pre-existing damage, concealed objects, improperly marked underground utilities, or hazards that were not disclosed to us.

    15. Photos & Videos
    With customer permission, Heavenly’s Property Maintenance may photograph or record the property before, during, or after service for promotional and social media purposes. Customers may decline this permission without affecting their ability to receive service.

    16. Service Area
    Service availability depends on location, scheduling, and workload. Submitting a request does not guarantee that we service the property.

    17. Right to Refuse or Discontinue Service
    Heavenly’s Property Maintenance reserves the right to decline or discontinue service when conditions are unsafe, abusive or inappropriate behavior occurs, payment issues arise, access is repeatedly unavailable, or the requested work falls outside the services we provide.

    18. Customer Agreement
    By submitting a service request, the customer acknowledges that they have reviewed and agree to these policies and understand that submitting the form is not a confirmed appointment. Services are only confirmed once Heavenly’s Property Maintenance provides confirmation.

  • I understand agreement: Submitting this form does not guarantee a service date or appointment. All requests are reviewed individually and must be confirmed by Heavenly’s Property Maintenance.*
  • Date*
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    2 digit month, 2 digit day, 4 digit year
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