Home Care Health Check

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Hi there 👋 Welcome to the Home Care Health Check... Let’s start with a simple question - How well do you understand how much home care funding is available to you?* This field is required.
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I really don’t know
I know exactly where I stand
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How confident are you about where your funding is being spent?* This field is required.
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Not confident at all
Completely confident
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Do you have enough funding to meet your current care and support needs?* This field is required.
Yes, comfortably
Mostly
Not really
No, definitely not
I’m not sure
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How much choice do you feel you have over how your funding is used?* This field is required.
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Very little choice
Complete choice and control
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Are there services or supports you’d like to use your funding for but currently can’t?* This field is required.
No
Yes, one or two things
Yes, several things
I’m not sure what’s allowed
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What would you like help accessing?
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How well does the care manager understand you as a person, your health, and what matters to you?* This field is required.
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Hardly at all
Extremely well
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How easy is it to get a useful response when you need help or have a question?* This field is required.
Very easy
Usually easy
It depends
Often difficult
I’m constantly chasing
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How proactive is the care manager?* This field is required.
Very proactive — they regularly think ahead and suggest things
Fairly proactive
Mostly responds when I ask
I have to initiate almost everything
I rarely hear from them
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When there is a problem, how much is the care manager genuinely in your corner?* This field is required.
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Not at all
Absolutely
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How confident are you that the care manager would notice and respond if needs changed?* This field is required.
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Not confident
Completely confident
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How reliable are the people providing your regular home care services?* This field is required.
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Very unreliable
Extremely reliable
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How consistent are the people who come into your home?* This field is required.
I usually have the same people
Mostly the same people
It’s a mixture
They change frequently
I rarely know who’s coming
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How well do the people supporting you understand how things are liked to be done?* This field is required.
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They don’t really know me
They know me extremely well
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How comfortable and safe do you feel with the people providing your care?* This field is required.
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Not comfortable at all
Completely comfortable
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How much do the services make day-to-day life easier?* This field is required.
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Not really
Enormously
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How much does your current home care help you remain independent?* This field is required.
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Not at all
A great deal
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How much control do you feel you have over how care fits into your life?* This field is required.
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Very little control
Complete control
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Which statement feels most accurate overall?* This field is required.
My home care works with me
It mostly works with me
It’s a mixture
I often feel like I’m working around the system
My home care sometimes feels like it’s working against me
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If you could fix ONE thing about your home care tomorrow, what would it be?* This field is required.Choose the one that would make the biggest difference to your experience.
Better support workers
Better care management
More choice and control
Better use of my funding
More funding
Less chasing and administration
More reliable services
Better communication
Something else
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Have you ever found yourself thinking about changing your home care provider?* This field is required.
Yes, I’m actively considering it
Yes, the thought has crossed my mind
Not really, but I might if things don’t improve
No, I’m happy to stay with my current provider
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Who are you completing this for?* This field is required.
Myself
My partner
My parent
Another family member
Someone else
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What type of government-funded home care are you currently receiving?* This field is required.
Support at Home / Home Care Package
CHSP
I’m approved but still waiting for services or funding
I’m not currently receiving government-funded home care
I’m not sure
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How long have you been receiving home care?
Less than 3 months
3–12 months
1–3 years
More than 3 years
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Name
First Name
Last Name
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Please enter your email address to be sent the report* This field is required.
example@example.com
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Your results suggest your home care could be working better for you. From your answers, there appear to be some parts of your current home care that may be worth taking a closer look at. You don’t have to work out what needs to change on your own. You’re invited to a complimentary Personal Home Care Review with one of our experienced VillageLocal aged care navigators. We’ll help you look at: ✓ What’s not working as well as it could ✓ What options you have to improve it ✓ What practical steps you could take next You don’t need to change providers. We can also explore whether things could be improved with the provider you already have. Would you like some help working out your next step?
YES – I'D LIKE SOME HELPNo thanks, I'll give it a miss
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Appointment
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Would you like us to send a message to your phone to notify you when your report is ready?
YESNO
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Please enter your phone number
Please enter a valid phone number.
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