Texwin Contractors Customer Intake
Customer intake form for service requests, callback scheduling, and internal transfer notes. Preserve the source form’s labels, grouping, and checkbox-style options as closely as possible.
Customer Contact & Property Info
Customer Name
*
First Name
Middle Name
Last Name
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Email Address
*
example@example.com
Service Address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
City / State / ZIP
*
Property Type
*
Residential
Commercial
Property Management
Other
Preferred Contact Method
*
Call
Text
Email
Best Time to Contact
Morning
Afternoon
Evening
Flexible
General Service Request
Primary Service
*
HVAC
Electrical
Plumbing
Painting
Other / General Contracting
Urgency
*
Emergency
Today
Within a Few Days
Routine / Flexible
Brief Description of Request
*
HVAC Service Details
HVAC Service
*
Repair
Maintenance
Replacement
New Installation
Inspection / Diagnosis
Other
HVAC Problem / Request
*
System Will Not Turn On
Not Cooling
Not Heating
Poor Airflow
Strange Noise
Short Cycling
Leaking Water
Bad Odor
Other
Approximate System Age
Under 5 Years
5–10 Years
10–15 Years
Over 15 Years
Unknown
Brand / Model
When Did the Problem Start?
Has Another Technician Worked on It Recently?
Yes
No
Unknown
HVAC Notes / Symptoms
HVAC Photos Available?
Yes
No
Electrical Service Details
Electrical Service
*
Repair
New Installation
Inspection
Panel / Service Upgrade
Lighting
Other
Electrical Problem / Request
*
Breaker Tripping
Outlet Not Working
Switch Not Working
Flickering Lights
Power Loss
Other
Immediate Safety Concern?
*
Yes
No
Not Sure
Burning Smell / Smoke / Sparks Present?
*
Yes
No
When Did the Problem Start?
Electrical Notes
Electrical Photos Available?
Yes
No
Plumbing Service Details
Plumbing Service
*
Leak Repair
Drain / Clog
Toilet
Faucet
Water Heater
Pipe Repair
Garbage Disposal
Other
Problem Location (Plumbing)
*
Kitchen
Bathroom
Laundry Room
Garage
Utility Room
Basement
Outdoor
Other
Plumbing Problem / Request
*
Active Leak
Slow Drain
Completely Clogged
No Hot Water
Low Water Pressure
Running Toilet
Dripping Faucet
Other
Is Water Actively Leaking?
*
Yes
No
Can the Water Supply Be Shut Off?
*
Yes
No
Unknown
Visible Water Damage?
*
Yes
No
Not Sure
Plumbing Notes
Plumbing Photos / Video Available?
*
Yes
No
Painting Service Details
Painting Service
*
Interior
Exterior
Interior & Exterior
New Construction
Repainting
Other
Areas to Be Painted
*
Bedroom
Bathroom
Kitchen
Living Room
Hallway
Dining Room
Office
Ceiling
Trim
Doors
Other
Surface Condition
*
Good
Minor Repairs Needed
Significant Repairs Needed
Peeling Paint
Cracks
Water Damage
Other
Surface Preparation Needed?
*
Yes
No
Not Sure
Paint Color Selected?
*
Yes
No
Need Color Assistance
Who Provides Paint?
*
Texwin
Customer
Not Sure
Approximate Size / Square Footage
Painting Notes
Painting Photos Available?
*
Yes
No
Uploads, Scheduling & Transfer Notes
Customer Can Provide Photos / Videos?
Yes
No
Documents Available?
Yes
No
Photo / Document Notes
Preferred Service / Callback Date
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Preferred Time
Customer's Desired Outcome
Anything Texwin Should Know Before the Transfer / Callback?
Date / Time of Call
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Call Taken By
First Name
Middle Name
Last Name
Lead Source
Phone
Website
Google
Facebook
Referral
Other
Priority
Emergency
High
Normal
Low
Transferred to Edwin?
Yes
No
Callback Requested
Internal Notes
Transfer / Callback Reference
Submit
Should be Empty: