TERMS AND CONDITIONS

♡ Ordering

• Please order only if you are 100% sure of your purchase. Settle your payment on or before the DOP (Deadline of Payment): October 26, 2026
• Once I have received your order form, I will send you a payment form via DM. Kindly accomplish the payment form and settle your payment on or before the DOP.
  
• A late payment fee of PHP20 per day will be charged for payments made after the DOP until the payment has been fully settled. 

♡ Production

• Production will only begin after the pre-order period has ended unless otherwise stated.
• Our supplier requires at least 2 weeks of production time for bulk orders. 

♡ Shipping

• Shipping fees will be computed and sent to you via DM once your order is ready for shipment.
• Once your parcel has been shipped, it is already under the courier’s responsibility. While I will ensure that every order is packed securely, I will not be held liable for courier-related delays, loss, or damages beyond my control.

♡ Cancellation

• If you wish to cancel your order after it has been confirmed and invoiced, a cancellation fee equivalent to 50% of your total order amount will be charged to cover production and material costs.
• Buyers who fail to settle the cancellation fee may be declined from placing future orders.

♡ Returns & Concerns

• No refunds, exchanges, or returns will be accepted unless the item received is incorrect or defective.
• Any concerns regarding missing, incorrect, damaged, or defective items must be reported with a complete and unedited unboxing video taken from the moment the parcel is opened until all contents are shown.
• All concerns are subject to review and verification before a resolution is provided.

♡ Updates

• Order updates, production progress, and important announcements will be posted on @owiicartz. 

♡ Need Help?

For any questions or concerns, feel free to send me a DM on X (@codekthv). I’ll be happy to assist you!