Course 1: Account Fundamentals Assessment

1

Name* This field is required.

First Name

Last Name

2

Email* This field is required.

example@example.com

3

Calculation

4

Q1. Why should individual user information be kept current?* This field is required.

a) It automatically updates the itinerary theme

b) It helps ensure the correct consultant information appears where relevant.

c) It refreshes supplier content across the account.

5

Q2. When uploading a PNG file as your company logo, what is the display risk you might encounter?* This field is required.

a) The logo has not been added to the company contact details.

b) On the Classic Itinerary, the logo blends into the background of your banner image.

c) It affects your logo size.

6

Q3. A client opens an itinerary but cannot identify how to contact the operator. Which account area should be checked first?* This field is required.

a) First check the Company Branding, second, check Logo.

b) First check the User Profile, second check the Company Profile.

c) First check your Theme settings, second check your Contacts and Services

7

Q4. Why should social media links be checked regularly?* This field is required.

a) To make sure clients are not sent to broken or outdated pages.

b) To automatically update the company logo.

c) To refresh supplier content in the itinerary.

8

Q5. You need a policy to appear by default across all new itineraries. Where should it normally be configured?* This field is required.

a) In the company-wide Terms and Conditions settings.

b) In the Review step of each itinerary.

c) In the Documents tab in the Account Setup.