Onboard Experience of the Year

This year we have made it easier than ever to enter the Onboard Awards. There's just now one form to fill in where you can enter all the information recquired.

Before you begin, we reccomend you prepare your entry information ready to copy and paste or upload into the form. This includes contact information, company logos (png or jpeg), descriptions, and product images in a downloadable link.

You cannot save the form once you have started, so make sure you're ready to see it through to the end! 

If you have any questions, don't hesitate to contact Craig McQuinn at craig.mcquinn@onboardhospitality.com. 

Good luck!

Entries cost £2,325

All entries must be in service with passengers able to experience the experience by Febuary 1 2026. 

Entries should demonstrate a fully developed onboard experience concept that integrates multiple (at least four) elements of the passenger journey, including but not limited to:

• Service and crew experience
• Food and beverage
• Technology and digital experience
• Comfort and wellbeing
• Cabin environment and onboard delivery model
• Sustainability and operational design

There are no sub-categories for entry. All submissions are assessed within a single award framework based on overall merit.

Where appropriate, the judges may choose to recognise standout entries across different operating models (for example full-service, low-cost or private aviation), where the strength of execution justifies separate recognition.

Entries will be assessed on:

• Strength and clarity of the overall onboard experience concept
• Integration across multiple passenger touchpoints
• Innovation in service design and delivery
• Quality and consistency of execution
• Passenger impact and experience improvement
• Coherence of the end-to-end journey
   

Judges place particular emphasis on how effectively all elements work together to enhance the passenger experience, rather than the performance of individual components in isolation.

Are you ready? Let's go! 

Now its time to tell us all about your experience and why it's worthy of being named Onboard Experience of the Year. Please give as much detail as possible.  

Help our judges by focusing on some key elements of the experience. We reccomend you complete at least four of the below fields to highlight the scope of the experience. 

Please provide a link to a downloadable selection of high-resolution images to accompany your entry. These will be used to promote your entry online at onboardhospitality.com and in Onboard Hospitality Magazine, as well as being used by the judges to visualise your experience.

Videos are welcome too! 

Phew, that's the hard bit over! Well done. All that's left to do now is confirm your invoice information and hit submit.

A reminder that entries to the Onboard Experience of the Year award are £2,325. 

An invoice will be sent to you within two working days of completing your entries. This must be settled by December 31 2026. We reserve the right to exclude any entries if payment is not made in full by December 31 2026.

Did you know that in addition to the chance of winning the award, each entry receives the following:

• A double-page feature showcasing your cabin concept in the edition of Onboard Hospitality magazine distributed at the World Travel Catering & Onboard Services Expo (WTCE) and Aircraft Interiors Expo (AIX) in Hamburg.
• Coverage in our sister publication, The Business Travel Magazine, distributed to corporate travel buyers and bookers.
• Your submission featured online at onboardhospitality.com (live for one year)
• Promotion: Readers will be encouraged to view your submission via regular Onboard Hospitality newsletters, social media posts and promotions in the Onboard Hospitality magazine (Readership: 25,000+ international).

Remember you can contact Craig McQuinn with any queries. craig.mcquinn@onboardhospitality.com