Apex Pharmacy Solutions Customer Satisfaction Survey
Please help us improve by sharing your experience. Your feedback is confidential and will be used to enhance our services.
Overall, how satisfied were you with Apex Pharmacy Solutions?
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Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Was it easy to contact the pharmacy when you needed assistance?
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Very easy
Easy
Neutral
Difficult
Very difficult
I did not contact the pharmacy
Were your questions answered clearly and professionally?
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Yes, completely
Mostly
Somewhat
No
Not applicable
Did you have an opportunity to speak with a pharmacist when requested?
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Yes
No
I did not request a pharmacist
Did you receive adequate counseling or instructions about using, storing, and disposing of your medication?
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Yes, completely
Partially
No
Not applicable
Did your prescription arrive within the expected delivery timeframe?
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Yes
No
Not applicable
Did your prescription arrive correctly packaged, labeled, and in acceptable condition?
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Yes
No
I am unsure
Do you have any concerns about your prescription, including its condition, packaging, labeling, quantity, or delivery?
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No
Yes—please explain below
If yes, please explain your concerns about your prescription
Do you feel Apex Pharmacy Solutions protected your privacy and personal health information?
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Yes
No
I am unsure
How likely are you to recommend Apex Pharmacy Solutions?
*
Very likely
Likely
Neutral
Unlikely
Very unlikely
Is there anything we could have done to improve your experience?
Would you like a member of our team to contact you regarding your feedback?
*
Yes
No
Name
*
First Name
Last Name
Preferred phone number or email
*
Best time to contact
*
Prescription or order number (optional)
Please do not use this survey for medical emergencies. If you are experiencing a medical emergency, call 911. For urgent medication-related concerns, contact Apex Pharmacy Solutions directly and request to speak with a pharmacist.
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