READ BEFORE YOU BOOK
We can’t wait to create your perfect brim!
Your Highland Brims Brim Experience is prepaid, and your reservation is confirmed once payment is received. Because we reserve event space, inventory, materials, and staffing specifically for our guests, please review the following before purchasing:
All Brim Experience purchases are final and non-refundable.
Can’t make it? You have options:
• 72+ hours before your experience: Contact Highland Brims. At our discretion and subject to availability, your purchase may be transferred to a future Brim Experience as a one-time credit. Credits must be used within 12 months of the original reservation date.
• Transfer your spot: You may gift or transfer your prepaid experience to another person. Please notify Highland Brims before the event whenever possible.
• Less than 72 hours before the experience: Cancellations and no-shows are not eligible for refunds or credits.
Please arrive on time. Late arrivals may receive a shortened experience, and significantly late arrivals may not be able to participate.
Your prepaid package includes only the hat, services, and customization options identified in the package description. Premium hats, specialty hatbands, handcrafted accessories, pins, conchos, ribbons, and other upgrades may be available for an additional charge.
Specific hat styles, colors, sizes, and embellishments are subject to availability.
Once a hat has been fitted, shaped, steamed, worn, altered, or customized, all sales are final.
By completing your purchase, you acknowledge and agree to the Highland Brims Prepaid Brim Experience Terms & Conditions and Cancellation Policy.
Highland Brims by Tartan Cowgirl
Highland Heart. Western Brim.