Market Research - Bookfastfix.ie
What is your age range?
16-25
26-35
36-45
over 45
What is your nationality?
Do you feel anxious when required to ring over the phone for appointments rather than making them online?
Yes
No
Sometimes
If you answered 'yes' or 'sometimes' to the previous question, what is the reason behind your anxiety with speaking on phone
Anxiety due to ethnic background and fear of discrimination
Social anxiety
A disability surrounding speech (EG. Speech impediment)
Other
How often do you get your vehicle serviced?
Once a year
Twice a year
Three times a year
More than three times a year
How do you currently find a mechanic in cork?
Recomendations from friends/family
online reviews
finding one closest to your home
Other
How would you describe your experience of finding mechanics?
Very easy
neutral, don't give it much thought
Difficult
How do you feel about prices that you are charged at the end of services?
Quite shocked
Expensive but predictable
Fair prices
Cheap
Have previous mechanics discussed pricings with you before services, or shocked you with a hefty charge after it has been completed?
Yes, I did not expect to get charged as much as I did
We did/ did not discuss price
we discussed price before service begun
Have you ever delayed arranging an appointment with a mechanic due to feeling uncomfortable or that it is an inconvenience?
Yes
No
Which information would you expect to see before booking an appointment?
Appointment times available
Estimated price
Services offered
Verified reviews
Location and directions
Accesibility
Languages spoken
Would you use a platform designed to help you find the perfect mechanic for you that cuts out the difficulty of searching, comparing and making phone calls?
Yes
No
Submit
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