🌸 Valley Bakes Commission Policy 🌸
Purpose
This policy outlines how ValleyBakes handles custom commission orders, including pricing, deposits, timelines, communication, and cancellations. It ensures fairness, clarity, and consistency for both customers and staff.
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Pricing & Quotes
• All commission orders receive a written quote based on size, complexity, materials, and labor.
• Quotes are valid for 7 days unless otherwise stated.
• Final pricing may adjust if the customer requests changes after the quote is issued.
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Deposits & Payment
• A 50% non‑refundable deposit is required to secure the order and production date. ValleyBakes only accepts payments through Cash App, PayPal, or Zelle for all commission orders.
• The remaining balance is due at pickup or before delivery.
• Work does not begin until the deposit is received.
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Timelines & Lead Time
• Standard commissions require at least 7 days’ notice.
• Large or highly detailed projects may require 2–4 weeks’ notice.
• Rush orders may be accepted at ValleyBakes’ discretion and may include a rush fee.
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Design Approval
• Customers will receive a design outline or description before work begins.
• Final approval must be given in writing (email or message).
• Any changes requested after approval may result in additional fee