AI Front Desk Agent Configuration

AI Front Desk Agent Configuration
Account & Business Basics
Business Name
Website URL
Industry / Category
Contact Name
Contact Email
example@example.com
Contact Phone
Please enter a valid phone number.Format: (000) 000-0000.

Physical Address

Street Address

Street Address Line 2
CityState / ProvincePostal / Zip Code
Time Zone
Physical Address & Service Area
Hours of Operation
Monday–Friday Open Time

Hour Minutes

AM/PM Option
Monday–Friday Close Time

Hour Minutes

AM/PM Option
Saturday–Sunday Open Time

Hour Minutes

AM/PM Option
Saturday–Sunday Close Time

Hour Minutes

AM/PM Option
Holiday / After-Hours Behavior

AI Agent Identity & Persona
Agent Avatar Selection
Desired Agent Name
Voice Style & Tone
Custom Primary Greeting

Services, Pricing & Qualification Rules
Top Services Offered
Pricing Transparency Guidance
Lead Qualification Requirements
Custom Question 1
Custom Question 2
Service Listing Guidance
Pricing Guidance Note

Automated Scheduling & Calendar Setup
Calendar Booking Link / API Integration URL (If Available)
Minimum Advance Notice
Buffer Time Between Appointments
Cancellation / Rescheduling Policy

Knowledge Base FAQ Seeding
FAQ 1 Question
FAQ 1 Approved AI Answer
FAQ 2 Question
FAQ 2 Approved AI Answer
FAQ 3 Question
FAQ 3 Approved AI Answer
FAQ 4 Question
FAQ 4 Approved AI Answer

Custom Common Question
Custom Common Approved AI Answer
Supporting Files

Cancelof

Escalation, Guardrails & Human Handoff
Human Call Transfer Phone Number
Please enter a valid phone number.Format: (000) 000-0000.
Notification Email for New Leads/Bookings
example@example.com
Emergency Criteria
Off-Limit Topics / Guardrails
Unanswerable Question Fallback Message
Should be Empty: